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Unjust Negative Feedback but eBay won’t remove

I have been a buyer/seller on eBay for 18 years and had 100% positive feedback over 1,200. As you can see from these numbers, I'm not a business seller; I just sell bits and pieces of clothing from time to time. Because of this I always list items as...

Dispute with DPD drop-off point

Hi all, I have an issue which I haven’t experienced beforeand I am hoping you can advise me what I should do. I sent an eBay item out on DPD, and the address on it was aDPD drop-off point, which is a local shop.DPD state it was delivered there and th...

User avatar by Contributor
  • 360 Views
  • 14 replies
  • 0 kudos

Do not like the new selling view on mobile app

Anyone else? The old view was fine. Also, what's with now removing cancelled/refunded orders from your net total? It's still part of your net total for accounting purposes, so I am perplexed as to why they'd remove this. Also something about rounding...

not recieving notifications of sales being made

for the last few days I have not been receiving emails from ebay when sales have occured.At the same time when listing new items, these are also not being sent to my email box. I note from previous forums this has occurred previously with ebay. all m...

Resolved! I think i have been scammed

Hey everyone so I recently ordered a lego batman 2006 figure it's been well over the delivery date and I haven't recieved the item and i have text the seller every day for the last few days and I've recieved no feedback whatsoever. I'm not sure it's ...

Refund

I am a private seller and made an error in shoe size when listing an item. EBay wouldn't let me amend as a bids had been received. Unfortunately the winner wasn't able to accept the smaller size. I agreed to a cancellation/refund & that's when I ente...

User avatar by Engager
  • 709 Views
  • 10 replies
  • 2 kudos

Buyer saying item now faulty after 35 days

Hello ,I sold a CNC controller, which was shown delivered on 24th January 2024. The buyer has just emailed to say it has stopped working and they have contacted the manufacturer, who say it's most likely unrepairable.The buyer has asked if it had war...

Broken Item

Hi wonder if anyone can help me. I brought a car pump to blow my tyres up 3 months ok. I opened it for the 1st time this morning to find out it was broke. Im trying to get incontact with ebay to ask them for there advise but cant find where to go. Ha...

Resolved! How to read eBay statments!

Have been selling my own stuff, as aprovate seller, on eBay for some while.Now, am looking at how much I have earnt, due to the changes and HMRC. I don't earn anywhere near £1000 per year. BUT, it trying to look at how much I have earnt, I cannot see...

User avatar by Engager
  • 266 Views
  • 5 replies
  • 0 kudos

Those normal everyday cutlery knives you eat your dinner with about to be prohibited by Royal Mail

Seen this whilst logging into Click and Collect.Message from Royal Mail: "IMPORTANT NOTICE: on and from Monday 22 April 2024 Bladed Items are prohibited by Royal Mail"A click on the link suggests they mean the standard ones you use when eating - so t...

How to see my seller Fees for active listings?

Hello, my question is: How to see my seller Fees for active listings? I want to be able to view this in my ebay account. I know that Third-party Fee calculators exist but this is not what I want to do. I need to be able to see the potential fee for e...

User avatar by Contributor
  • 420 Views
  • 6 replies
  • 1 kudos
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