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Your February 2024 Seller Update

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What do new HMRC rules mean for selling on eBay?

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Forum Posts

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Why do EBay always side with the buyers?

I sell my own stuff which I have collected over the years. I always state the itemsare used and describe the condition and add plenty of photos. I do not accept returns because of the way I list the items in depth. However I have a buyer who is claim...

Seller protection is a joke

I recently sold two sleeves of coffee . The buyer received them and left me possitive feedback.A day or so later they sent me a message saying i had sent the wrong item and included a photo of a sleeve of coffee. I immediately knew i had not as the c...

not recieving notifications of sales being made

for the last few days I have not been receiving emails from ebay when sales have occured.At the same time when listing new items, these are also not being sent to my email box. I note from previous forums this has occurred previously with ebay. all m...

Zero Fees bonanza and miss information

Well the amazing offer for selling for zero fees finished on the 15th and I sold loads of things I would have otherwise either not sold or sold via other avenues (bullion dealers).Normally it would be come across something in my hoarders organised of...

Adding Video?

I finally decided to add video to my listings, rather than just photos.Uploaded one and it said 'under review' - published the listing and video not showing - but when I go to edit I can still see video tagged under reviewI believe it meets requireme...

Evri Claim

I received a message from a buyer saying that his goods could not be delivered because they had been damaged at the point of delivery . I checked tracking and indeed, this was the case.I asked him to start a refund through ebay which i responded to a...

Resolved! Evri postage confusion

So I have sold an item and when I put the dimensions in it comes up as £4.06 with Evri but if I put the weight lower it comes at £2.94. My confusion is that when you check the small print it clearly states on both "Up to 15kg, Max length 120cm, with ...

A Question about PAT Testing !

As part of my research of becoming a business seller one day here i have been searching about different topics , rules and laws with one of them being about PAT Testing. currently the research i did says they are no laws regrading (i guess) sellers t...

Coincidence?

I sold an item, in pristine condition just after Christmas. The buyer requested a refund through EBay stating numerous faults. He returned it and surprise surprise it was perfect. I was a bit annoyed as all he had to do was message me saying he didn'...

Fraudulent returns

So in the last couple of months I sold quite a lot of phones and I had a small supply of brand new sealed phones. With these, I've had a nightmare on eBay. Some of them were bought by genuine buyers but around half were by fraudulent buyers. They wou...

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