Reply
macrae_dj
Community Member
Posts: 6
Registered: ‎27-10-2010

How can I send a seller my email address

Hi, a seller has agreed to refund me. So he needs my payPal address in order to give me the money.

But it seems you cant include email addresses when you use the ebay messaging system.

But I cant email him directly cos they say you shouldnt correspond to sellers outwith the ebay messaging system as you will loose protection.

Seems like there is some kind of contadiction here. What should I do?

Thanks.

 

Please use plain text.
temperate_porcine
Community Member
Posts: 2,208
Registered: ‎15-01-2010

Re: How can I send a seller my email address

in reply to macrae_dj

Email your seller, it won't make any difference.

Stand and deliver!
Please use plain text.
norseway53
Community Member
Posts: 14,472
Registered: ‎28-10-2006

Re: How can I send a seller my email address

in reply to macrae_dj

Your seller does not need your email address - they should refund on the original transaction.

 

If they need to reimburse any return p&p costs then they simply send money to the same email address as the original transaction.

________________



I bid, I win, I pay - you deliver
Please use plain text.
jambuttyminer
Community Member
Posts: 15,793
Registered: ‎05-12-2006

Re: How can I send a seller my email address

in reply to macrae_dj

If you already paid him then he can refund you from that transaction and get most of the paypal fee back, he doesn't need your email address

********************************************

Please use plain text.
temperate_porcine
Community Member
Posts: 2,208
Registered: ‎15-01-2010

Re: How can I send a seller my email address

in reply to jambuttyminer

Of course he can.:smileyvery-happy:

Stand and deliver!
Please use plain text.
macrae_dj
Community Member
Posts: 6
Registered: ‎27-10-2010

Re: How can I send a seller my email address

in reply to macrae_dj

Hi, thanks for your replys.

 

I think he does need my paypal email address in order for him to find the transaction. Othere sellers have required this in the past to refund me.

 

Anyway I'll just ignore the ebay warnings and email him directly.

 

Please use plain text.
elysischen
Community Member
Posts: 75
Registered: ‎19-03-2011

Re: How can I send a seller my email address

in reply to macrae_dj
Give him the full name your PayPal account is under and the date of the transaction. I have a hard time believing he can't find the transaction.
Please use plain text.
greenginkgo
Community Member
Posts: 537
Registered: ‎11-10-2004

Re: How can I send a seller my email address

in reply to macrae_dj

macrae_dj wrote:

Hi, thanks for your replys.

 

I think he does need my paypal email address in order for him to find the transaction. Othere sellers have required this in the past to refund me.

 

Anyway I'll just ignore the ebay warnings and email him directly.

 


If he sends you a payment directly to your Paypal address, you will pay fees on it.  And he will have no recourse if you then opened a case, because there is no proof of a refund.  So it is not in anybody's interest to do it like that.  Just send him details of the transaction, as above - you could send the unique transaction ID also - so he can search in his Paypal account.

 

One exception - if the transaction is more than 60 days old there will be no refund option, so a direct payment is the only way.



greenginkgo
Please use plain text.
blackburn_stevie
Community Member
Posts: 956
Registered: ‎22-04-2007

Re: How can I send a seller my email address

in reply to greenginkgo

You can always use the old method of Myname At Mye-maild otcom and tell him to work it out. It has worked for me in the past.

It ain't the e-mail address as such that catches eBay's eye, more the @ and lack of spaces.

Please use plain text.
**towery**
Community Member
Posts: 4,426
Registered: ‎12-08-2007

Re: How can I send a seller my email address

in reply to blackburn_stevie

why cant you  email  him from your email account to the paypal email address you used to pay him?

 

 

 


----------------------------------------------------------------------------------------------------------
Take a breath, then count to ten, then breatheeeeeeeeeeeee out
Please use plain text.
lemon-p
Community Member
Posts: 2,023
Registered: ‎29-01-2007

Re: How can I send a seller my email address

in reply to macrae_dj

The sellers email address will be in the Paypal transaction details for the original payment you sent.

--------------------------------------------------------------
Defective Inspector lemon at your service!!!!!!
Please use plain text.
macrae_dj
Community Member
Posts: 6
Registered: ‎27-10-2010

Re: How can I send a seller my email address

in reply to macrae_dj

Hi, thanks for the replys but now I'm totally confused.

 

Other details I probably should have mentioned:

 

The transaction is greater than 60 day (I'm getting a refund as the item broke and its not worth fixing)

 

My ebay email is different ftom my pay pale email (dont ask)

 

He sent me this mysterious mesage...

 

BTW,As the new policy from ebay,they will take more higher final value fee than before.Do you agree us to cancel the order after refund?Pls kindly fill your answer 'YES or NO ' in the blank ________
If ok,we'll send an Email of order cancellation from EBay for confirmation after refund.And hope you can accept the cancellation.

 

 

I just thought Ebay would have a standard scheme is place for doing this kind of thing as it must happen all the time.

 

Please use plain text.
macrae_dj
Community Member
Posts: 6
Registered: ‎27-10-2010

Re: How can I send a seller my email address

in reply to **towery**
"...But I cant email him directly cos they say you shouldnt correspond to sellers outwith the ebay messaging system as you will loose protection..."

Please use plain text.
norseway53
Community Member
Posts: 14,472
Registered: ‎28-10-2006

Re: How can I send a seller my email address

in reply to macrae_dj

If its over 60 days then they are way out of time for a cancellation request but they may not know it, so just say 'yes'. 

 

Just for information, never agree to a cancellation request until you have been fully refunded - eBay put that warning up on the cancellation email you are sent.

________________



I bid, I win, I pay - you deliver
Please use plain text.
towelposter
Community Member
Posts: 10,756
Registered: ‎25-01-2011

Re: How can I send a seller my email address

in reply to norseway53

There is no reason for your buyer to need your email address as they can easily track the initial payment in PP and send the refund to the same address, however you can always ring them to point that out, or give your email address if they insist.

*******************************
100% pure Egyptian Cotton
Please use plain text.
suprabitz
Community Member
Posts: 1
Registered: ‎19-12-2012

Re: How can I send a seller my email address

in reply to towelposter

How is it that when a question is asked it isnt answered just alternative suggestions?

It seems that people on here have nothing better to do with their time than waste everyone elses!!

Does anyone actually know HOW TO SEND UR EMAIL ADDRESS or not?

Frustrating bunch of whackos!!

Please use plain text.
callanp
Moderator
Posts: 1,519
Registered: ‎16-07-2013

Re: How can I send a seller my email address

in reply to suprabitz
This topic is over 6 months old. Locked!
Please use plain text.