Your February 2024 Seller Update
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postage second item pricing
I have a listing with multipul items with a cheaper postage for anyone buying more than one item EG first item £1.50 second item £0.25But when someone bought a second item the postage they were asked to pay £1.00 not £0.25 Anyone know why this happen...
Issue with Postage Preferences
Is anyone else having any issues with altering cut off times I keep getting an error everytime I try, also tried different browsers.
Coincidence?
I sold an item, in pristine condition just after Christmas. The buyer requested a refund through EBay stating numerous faults. He returned it and surprise surprise it was perfect. I was a bit annoyed as all he had to do was message me saying he didn'...
Orders may contain incorrect shipping address
I'm guessing most of you will have received the above message this morning from eBay, what a shambles!So orders sent from the 7th might have had incorrect shipping addresses! As luck would have it (or not) my shop was closed for most of this month du...
Leicester Roadshow
As I said I'd give an update on what happened I thought I'd start a thread and if anybody else went have has helpful tips or feedback from what they found out they could add too. Parking was good as I got there early, some did have issues but thankfu...
Why do EBay always side with the buyers?
I sell my own stuff which I have collected over the years. I always state the itemsare used and describe the condition and add plenty of photos. I do not accept returns because of the way I list the items in depth. However I have a buyer who is claim...
Resolved! Buyer received a different parcel
Hello. I sold my new Converse trainers on eBay but the buyer received a different item (parking sensors) in different packaging. It looks like my label was taken off from my parcel and placed on a different person's parcel and delivered to the buyer....
Seller protection is a joke
I recently sold two sleeves of coffee . The buyer received them and left me possitive feedback.A day or so later they sent me a message saying i had sent the wrong item and included a photo of a sleeve of coffee. I immediately knew i had not as the c...
Claiming for EVRI Misdelivered parcel
Hi everyone, I'm after some help please.I sent an Ebay parcel via Evri tracked - which was purchased via ebay.The parcel shows as delivered. However, not to the customers address. She contacted me and advised she'd not received it and could I try and...
No sales
What is going on at eBay? No sales, no offers no response to offers, last sale 15 hours ago and counting. I sell worldwide, all listings promoted, TRS, eBay premium service, fast and free, NO SALES. Everything's collapsed since mid march/early April....
Sales Downfall in March 2024
I wonder if anyone else noticed a sudden downfall in sales. Sales are non existent in March however January and February were reasonabley good months. Please share your thoughts!
Possibly overcharging on postage citing ' ethically sourced ' materials.
Hi there, so I've found an Ebay seller selling ethically sourced handmade Mexican tiles which are great. Tiles range from around 1.79 each with postage listed at £0.95 then £0.50 per tile via Royal mail 48. I had to make a few clicks to find out the ...
Resolved! VAT on exports
The policy of including VAT (sales tax) in the listed price is causing the buyer to pay tax twice. He is paying UK VAT which is not required and is also paying tax when the item is imported. This prictice makes the goods too expencive so E bay need t...
RETURNS for fashion/clothing retailers (but other categories please chime in)
This post has been on my mind for a while. I'd love an open discussion. My returns rate is currently a shocking 13.8%. It has climbed steadily from 9-10% over the last 3 years. Prior to COVID I had been at under 10% for years. This coincides with a d...
Ebay's New Look is Terrible.
Why has Ebay changed its look to a more unscrutable one? Because they can! The old adage 'If it ain't broke don't fix it' doesn't apply. Trying to view pictures of items has now become a tedious exercise. like a telephoto lens through a letter box! S...
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