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Your February 2024 Seller Update

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What do new HMRC rules mean for selling on eBay?

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List empty and i sold item

HI All my lists and everything is empty since i closed business down on ebay, but ive had an email say sold something i thought it was a scam but now ive been paid (every week) but i still have no listing or stock anywhere and im trying find away to ...

Question regarding selling stamps

Can someone please tell me (please note that I have just created this account as a posting ID, it's not my "real" account) if it is legal to sell stamps on Ebay and also if I would look like a scammer selling fakes. I ask this because of the followin...

reporting seller

Ebay sent me an email notifying me that my latest purchase was potentially dangerous i immediatly contacted seller fo refund 4 times with excuseshow do i reprot him and get refund?

HOW TO ADD WORLDWIDE POST TO LISTING

SOMEONE IN NZ IS INTERESTED IN ONE OF MY ITEMS BUT HE HAS A MESSAGE SAYING THE ITEM CANNOT BE POSTED TO HIM....I HAVE CONTACTED EBAY WHO SAY I NEED TO CHANGE SETTINGS TO INCLUDE WORLDWIDE FLAT RATE POST BUT I CANNOT FIND AN OPTION ON THE LISTING FOR ...

User avatar by • Member
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Resolved! 'Item not received' claim for delivered item :)

I've received the most nonsense claim today for item not received: "Although the item was delivered to my address, the delivery person left if downstairs by the lift and did not ring the bell. By the time I checked my emails for delivery status and w...

Listing Removed

I listed a taxidermy pheasant this morning on eBay and less than 60 seconds later it was removed and an email from eBay stating I'd broken eBay policy on animal products but there are literally hundreds of identical listings live and eBay even have a...

eBay, it's time to drop the delivery fees

I understand why they were introduced, so many people trying to hide the price of the goods inside the delivery so their items can reach the top of the searches. But A) that was mostly business - which you could easily separate off from Private Selle...

Fees for non sale?

Can't find info and have no time to. Sold a console £25. Buyer said car wasn't working and asked for a refund. (Collection only.) I got charged £3.31 in fees? Help.

Buyer lying

How do I report someone that is lying about the condition of the item I sent to try and get me to refund some money?

False prosecution by Ebay

On Saturday 20/04/2024 I received a demand from Moorcroft Debt Recovery Ltd as per instructions from EBAY COMMERCE UK LTD for an 'overdue account of £520.29'.This came as a complete surprise to me as I have only ever used Ebay to buy the ocassional D...

Business Policy Server Issue

Is anyone else having issues with the business policy section? Im trying to integrate my shopify with ebay but need to set my business policies on ebay. When I click the business policy link to do this I get a message saying the server is down. This ...

No Sales For Over a Week

I have quite a few items for sale and always used to get the "80% Off FVF" promotion up until about a few weeks back, when the "100% Off FVF" was offered to Private Sellers. I didn't sell a great deal before the "100% Off" promo started (maybe 2-3 it...

Wrong delivery address

I purchased an item last night but when I paid for it I noticed my home address wasn't updated. I've tried contacting the seller 3 times to give them my updated address but they won't respond to any messages. What should I do? I have updated my addre...

EBay has reset my delivery address

I've been waiting for an order to arrive, I've gone and checked my account and somehow eBay has reset my delivery address to one that I haven't been at for 10 years! It's too late to cancel the order, and it's impossible to get in contact with eBay! ...

Buyer receives, breaks, returns

A luthier brought guitar parts from me, took templates and broke some parts so he could return the item. Then left me really bad untruthful feedback and then got refunded.I'm left with bad feedback and broken guitar parts.eBay has allowed all this to...

Primary address changed

I just realised the last four things I ordered got sent to a previous address because my primary address setting somehow changed without me touching it - I assume I can't get refunded since i didn't check the details before ordering...do I have a leg...

Orders may contain incorrect shipping address

I'm guessing most of you will have received the above message this morning from eBay, what a shambles!So orders sent from the 7th might have had incorrect shipping addresses! As luck would have it (or not) my shop was closed for most of this month du...

Resolved! Negative performance score

Hi this is my first question and correspondence with the ebay community. Can anyone tell me if feedback performance percentage will change back to 100% at some point. I have had 100% for some years then received my first negative feedback and am now ...

User avatar by • Contributor
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Help! No sales!

Hiya, Only been on here for the last few months as a business seller, but in the last week sales have stopped! I offer 2 day despatch, returns etc. No returns everything looks ok to me but nothing in the way of sales, nothing has changed same product...

Getting a bit sick of this over charged postage.

The last few months I've been buying from ebay quite frequenty. On some small items I've bought the postage has been set on the listing at £3.20 (Second Class Small Parcel). When the items arrive they have been sent as a Large Letter for £0.96p. I do...

User avatar by • Conversationalist
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  • 218 replies
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Leicester Roadshow

As I said I'd give an update on what happened I thought I'd start a thread and if anybody else went have has helpful tips or feedback from what they found out they could add too. Parking was good as I got there early, some did have issues but thankfu...

eBay Marketing Programme

Can anyone shed any light on the recent marketing programme comms https://pages.ebay.co.uk/promote-your-listings/terms/b2c/ it looked to go live 19th March which has co-incided with an obvious sustained drop in sales is there something new that all s...

Waiting over 10 weeks and counting for eBay to acknowledge my complaint and offer a refund.

KEF Coda 9.2 Floor standing speakers£75.00 Item subtotalSold on: 9 JanYou marked as paid a) I listed the above item for sale in the UK, stating collection only late 2023 b) Some guy from Poland buys the item. c) I contact him and he informs me he mad...

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