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Item not delivered to global shipping hub

Hi there, I'm expecting an item to show up from the US, I'm in the U.K., and the item was due to be delivered by USPS to the global shipping depot in Glendale, but i got this message: We were unable to deliver your package at 11:44 am on March 23, 20...

Wrong weight appearing on address label

I sent an item on Friday. I paid for Signed for 2nd class letter size weighing 46g. When I printed the address label it put the weight as 0.001kg - it should say 0.1kg.When I went into the Post Office to register the package and receive my Proof Of P...

Royal Mail

Royal Mail are Rubbish now, I have the online website, I put all the Details onto this website, Measurements, weight ect, They give me the price and I pay, They do the Labels and they put them on the Parcels,Once the item is nearly getting there, the...

Resolved! Packlink parcels

I paid for postage through packlink and sent it on the 30th aug, it's been successfully delivered on the 2nd sept. I've now (15th sept) received an email of packlink stating that I had extra charges for incorrect size/weight. It seems odd that I woul...

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Global Shipping Programme - issue with shipping to UK

Good day I've been experiencing issues with purchasing Diecast models from the USA to the UK Sellers advise they ship internationally via the EBay Global Shipping programme, but the UK is not on the list of countries EBay ship to on the programme Exa...

Evri not collected parcel, no resolution 2 weeks later

Hi, I have sent a few items with Evri and they had all been collected from the parcelshop and delivered. But the last item I dropped off was never collected, I checked with the parcelshop and the package is not there. I dropped it off on the 29th Jan...

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  • 8 replies
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Confusion as to Choosing a Carrier

Hello, everyone. I am wondering who, as a general rule, the best carrier is in regards to mailing buyers their items. I often notice strict weight and size restrictions with Royal Mail and if those are not met, postage starts becoming pricy. Yodel se...

Stolen after delivery

Hi all I have a issue with a buyer who has put a claim in against me for a item that has been stolen after delivery it seems the yodel driver left the package on the path at the front of the address and marked it as in a safe location in the porch an...

parcel lost

I bought item from a seller , and it was ment to arrive on 14th , but it didn't. and since I wasn't going to be home for a few days I diverted it to a parcel shop . and it's been stuck there since Friday. I have tryed and tryed with evri but no one h...

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  • 9 replies
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Purchase postage issue

When going to purchase a postage lable on a sold item its auto selecting a completely different postage type than what was posted on the advert and doesn't give you to option to change it. My item is listed as Evri 3-5 days @£2.94 for parcel up to 1k...

Postage & Dispute

Curious to see if its just me or if other people have the same issue and feel Ebay are a bit quick to bring cases against you. I over free postage with a Royal Mail second class deliver bought via ebay over minimum tracking. Ebay adveretise its a 3 d...

DHL tracking in US but handed over to Hermes in UK

Recently purchased an item in US. Courier/tracking was DHL eCommerce - until we get to UK when it appears that Hermes (or a courier with a 'Hermes' stamp) deposited the parcel on my doorstep. No way to track estimated arrival in UK as old DHL number ...

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