Your February 2024 Seller Update
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Item hasn't arrived to buyer
On the 8th of January, I posted an item that had a tracking number. Recently, the seller has contacted me, saying that the Royal Mail tracking number hasn't been working and their package hasn't arrived yet. I've never encountered any problems when s...
For over a Year I could do collection Free from my Home from Royal Mail, just now its not working
For over a Year I could do collection Free from my Home from Royal Mail, just now it is saying my collection Address is wrong, but checked my Address, it is all correct????
Resolved! GSP packaging change
Hi, I received an email from a buyer saying their item has arrived dammage and was sent in just bubble wrap. I have never had anything like this before so I issued a refund and the case has been closed. The buyer told me how the item had arrived and ...
simple postage.
I have sold more than 600 items on ebay but the postage arrangements seem to have changed. I don't want to set up tables I'm just selling one item for a friend and I want to add UK postage of 6.95 without creating tables and all that stuff, choose my...
Problems buying Royal Mail postage through Ebay
This is an ongoing probem for me. I can't buy Royal Mail labels through the ebay platform. The agent I spoke to (there has been many) suggested I delete Ebay from my approved payents in Paypal. Did this, nothing has changed. I still can't purchase my...
Selling job lot of magazines to EU (Belgium) do custom fees apply ?
I always thought printed paper didn't need customs, but I can't find any info about multiple pre-owned magazines. I am selling off my old mags and someone in Belgium is interested. Would this need a customs payment ? Not sending via Global Shipping a...
Postage label rejected by Post Office
Hi I purchased a postage label for an item I had sold. It was a small parcel, so I chose the 'Shoebox' option, which seemed to have max dimensions that were appropriate for the item, with a weight up to 1Kg. For 48 Hour tracked, I paid £2.70. The pro...
Problems Purchasing Postage Labels for over three Weeks now, EBAY NO HELP
Please can someone assist. Whenver I try to purchase a label, any label, a pop up comes up saying the payment cannot be taken (from Paypal). After trying a suggested work around, that is remove Ebay from Paypal's pre approved payments list, nothing h...
Dpd shipping labels when do they expire?
Do dpd shipping labelsexpire? I've printed them today but won't be able to post item for 5 days
Resolved! Evri returned item - unable to track
Anyone offer advise please. I ordered an item before Xmas. Sent it back same day 21/12/23 as poor quality using same courier company as seller - Evri. tracking stops at 28/12/23 seller keeps telling me item not received so won't refund me. I have spe...
Something went wrong and we were not able to generate the label.
Hi is anyone else experiencing a problem creating a postage label? buyer has chosen evri but I thibkj ive quoted too low postage like £2.87 when Ive actually measured it its bigger like £4.09 but thats fine it will come out of the sale on my part. Ju...
Barcoded stamps with Queen’s head are no longer valid?
We posted a card to a relative. Today he got back to us and said that he had to pay £5 to get the card because the new, barcoded stamp with Elizabeth II on it is no longer valid. It has to be a King’s head from now on.I can’t find this announcement a...
I’ve paid for an item to be posted but am able to collect. How does the seller mark as disptched
I paid for delivery but can now collect.How does the seller mark it as dispatched as he obviously won't get a code?
Resolved! eBay click & collect store list out of date !
Hi - I ordered some trainers and selected Click & Collect The courier was Evri When Evri advised they had delivered to the shop I went to collect The shop advised they don't deal with Evri anymore and there is no parcel The photo 'proof' looks nothin...
Resolved! buying from overseas
I would really like to purchase an item from a seller in Australia and on the payment page it is asking me if I would like to pay in dollars or pound sterling, which one should I select, also, are there any hidden charges if I use paypal, many thanks...
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