Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Resolved! Who pays return carriage when a used engine isn't compatible?
I bought a used engine.Listing said 'Please call if unsure on compatability for your vehicle before buying' - which I did (well, I msg'd in ebay) - gave reg no, VIN no, chassis no, said auto. He confirmed compatibility.But on arrival, it's wrong - fi...
Lost parcels
Hi - I recently had a pair of trousers lost by Royal Mail - sale value £15.00 + £2.40 (2nd class large letter)I claimed for that sum and received a book of 8 x 1st class stamps - value £10 in return.I have never had a problem with Royal Mail refunds ...
Royal Mail International Standard Postage - Use at your own risk - A warning from a long time seller
I no longer use the service because of the following reasons: 1. Ebay often under estimate the real ETA by a factor of weeks so this will lead to many cases being opened. 2. If a case is opened, even if you have a certifacate of posting and you buy t...
Royal Mail surcharge.
Royal Mail have added a surcharge to an item I've sent out to a buyer, I've sold several different vinyls recently. Some buyers have brought more than one all delivered fine and the same way yet this single item that would weigh less ams be smaller t...
Royal Mail - Ebay metrics have not been relaxed due to RM's poor performance
I am a business seller and 90% of my items sold are large letter size and low value items. I post using RM second class large letter. I have a franking machine and I get proof of postage for EVERY item sent. My items not delivered metric is now VERY ...
Item is being rejected from machine in inward mc
Since the machine has rejected the the parcel is possible to be delivered to me in time
Parcel undeliverable to travellers site
Have just been contacted by buyer who said their parcel hasn't arrived. I checked tracking which states "We tried to deliver your parcel but we're unable to" I've googled the address and it's a gypsy/traveller site. Parcel is supposedly on it's way b...
FEE TO PAY CARD ARRIVED
I BOUGHT ANOTHER PS4 GAME FROM EBAY. I GOT A FEE TO PAY CARD A FEW DAYS AFTER THE DUE DATE FROM ROYAL MAIL ASKING FOR £5 FOR THE PACKAGE. THE SELLER SENT IT WITHOUT APPLYING A STAMP. I ASKED THE SELLER FOR A REFUND, I GOT NO RESPONSE. CLEARLY ROYALMA...
Tracking page telling lies
Ebay tracking page says my item (sent via Evri) arrives today. This is clearly not the case because the parcel was only collected from the sender at lunchtime today and it is now almost 8pm and it has not been delivered. Evri's own tracking page conf...
Ebay Postal purchase services have not been working for at least 2 days
Does anyone know why the postal services aren't working in the UK? I receive an error message saying something has gone wrong and to try again later. See attached.
Boycotting Evri via Packlink!
I strongly suggest all ebayers should avoid using Ervi via Packlink. I can see lots of users here saying they have problems regarding receiving a refund from this company. I'm still not sure if a refund issue is coming directly from Packlink, eBay or...
Postage labels not working
I've been trying to purchase a postage label but i keep getting the message 'It was not possible to generate the label. Something is wrong. Please try again later.' Its been doing this from the app and in a desktop
Postage label disappeared off screen.
Hi ,I went to print a postage label and it got lost on screen how do I get another label . Nails
Can a seller change the estimated delivery date on original advert days AFTER the item is purchased
Is it possible for a seller to edit the original "estimated delivery date" of the item you purchased on the original advert entry, days after you have bought it?
Postage
I was asked to pay for a postage label which I did through PayPal. The money has been taken off my payment for the item sold. This means I've paid postage twice. How do I get the extra payment back?
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