on 12-11-2013 10:42 AM
12-11-2013 10:54 AM - edited 12-11-2013 10:55 AM
I have had plenty of recorded delivery items shoved through the letterbox or left on the doorstep. The service is not all it is cracked up to be. A dishonest buyer could complete an item not received dispute against you and win.
Items sold for over £50 must be sent by special next day delivery, otherwise you cannot claim from Royal Mail if they get damaged or go missing. That is a far superior service.
on 10-11-2014 03:02 PM
Do yourself a favour and don't use royal mail, as from our own experience the extra you pay to get the parcel "signed for", is quite often a complete waste of your money.
Make your way over to parcel2go.com and get a much better quality, cheaper service through Hermes, also if there is a problem with the item getting lost or not signed for by the recipient, the claim process on parcel2go is quick and simple to recoup your losses.
on 06-11-2014 09:43 PM
I bought a gold ring from Ebay for around £30 last year and the seller sent the item Recorded Delivery but i never signed for it.
When i open the parcel,i found a different gold ring with diamonds clearly far better and more expensive.
I contacted the seller and explained the problem and she very grateful.
Royal Mail is a joke and i don't use it anymore.