on 12-08-2012 3:25 PM
i have paid for an item but not received it the seller does not reply to messages but i cannot open a case because i dont have a transaction id number because i paid by credit card ...how do i find this
on 12-08-2012 4:09 PM
Hi.Great advice above also if you used ebays Guest payment your card will have gone through paypal and you will need to call paypal and ask them to open a manual item not recieved claim.
Contact page here
on 12-08-2012 3:35 PM
If you did not pay via Paypal, it is between the seller and you, there is no protection on items purchased using methods other than paypal:-(.