Your February 2024 Seller Update
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Add international shipping option for Republic of Ireland
Hi, I'm a private Northern Ireland seller of books (hobby). I haven't been getting any buyers from the Republic of Ireland which I suspect is because Ebay has been offering them extortionate postage rates via the Global Shipping Programme (GSP). I do...
Global Shipping Programme - issue with shipping to UK
Good day I've been experiencing issues with purchasing Diecast models from the USA to the UK Sellers advise they ship internationally via the EBay Global Shipping programme, but the UK is not on the list of countries EBay ship to on the programme Exa...
Resolved! Can someone explain wildly varying GSP shipping costs to me? What's the variable factor here?
I've listed an antique bible ( item #275512826234) on here, which is being sold via the GSP. A potential US buyer is querying why they're being quoted a shipping cost of £192 for it when a very similar-looiking bible (item #335105631606, also in the ...
Resolved! Global shipping programme
Hi,im a seller based in the uk and I'm signed up to the global shipping programme. I have an enquiry from a potential customer wanting me to ship to China. He's asking about combined postage. Is this possible through the global shipping programme?tha...
Resolved! Why is Global Shipping from USA to UK not available on this item..?
Hi, I am in the UK and trying to purchase this item https://www.ebay.com/itm/256384646897 from eBay.com USA? The category is Computers, Tablets & Network Hardware | Network Server CPUs & Processors The seller uses the GSP to ship out of the USA, but ...
Resolved! Global Shipping Programme not working?
Hi, on some of my listings it shows a massive list of countries I can post to via the Global Shipping Programme where as other listings even if I copy the one that works just say United Kingdom. What am I doing wrong? Photos to show what I mean.
International Shipping Program excludes the UK
Hello Guys.So I am attempting to purchase an item from a US seller who is apart of the international shipping program but I am unable to purchase the item. eBay have given various reasons but the seller saysThe item is listed for international sales ...
I had to buy two labels to send one item because the Buy Postage page didn't show the correct option
My buyer paid, correctly, £5.69 for 2nd Class Medium parcel but when I went to buy postage, eBay warned me that Royal Mail had problems so offered Evri etc. These other services are of zero use to me as their depots are not miles away requiring a mer...
UK GSP removed from all listings (recently) and cannot select it anymore?
Hello, Most, if not all my items were on GSP but I just noticed today that all of them are now domestic only and there is no option to select GSP anymore. I sell in all kinds of categories and it's the same with all items, new and used. I tried listi...
Additional cost of sending low value item by tracked service to the Ebay GSP
I'm not sure if listings default to International included but this is my story. I sold an item of low value < £5 and was then surprised to see the buyer was from Spain. I quote post-free as it is a standard letter @ 75p. However, Ebay say that it mu...
Can eBay's GSP Hub's street address and postcode really be wrong?
I'm getting two warnings: one about the street address and the other about postcode. UNBELIEVABLE. If eBay cannot generate their own GSP Hub's address correctly, the end is nigh.
Resolved! GSP packaging change
Hi, I received an email from a buyer saying their item has arrived dammage and was sent in just bubble wrap. I have never had anything like this before so I issued a refund and the case has been closed. The buyer told me how the item had arrived and ...
Resolved! Shipped to GSP and shows delivered on Royal Mail but not on Ebay.
I sold an Item last week and shipped Wednesday to the GSP with the label created on the Ebay app. I checked the tracking number on the Royal Mail website and it shows delivered on Thursday and a picture of the crate of mail yet when I go to the shipp...
Buyer recived rong item by mistake
Hi all. I sold multiple items one weekend in Dec. I booked all of them to be collected by royal mail with the bring label option. Unfortunately my postie put the same label on 2 parcels. They both went to the USA. The buyer has contacted me to say he...
Item from US to UK marked as delivered but not received
I bought an item from a US seller, my address is in the UK. The listing states "Postage: USPS First Class Mail International / First Class Package International Service". Yesterday afternoon I received an email from eBay saying package has been deliv...
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