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Packlink

I need to complain regards packlink If we get a complaint we deal withit straight away. Why does it take packlink 30 days to sort out a refund and then get th emonies wrong and then send you an email to say its not packed correctly - when we all know...

Seller problem

Hi Everyone. I really need your help & counsell. I received a dispute from a buyer because he hadn't received an item. He's right according to the tracking. I sent the parcel with the ebay service using the Global Shipping Plan because I wanted insur...

New Royal Mail Postage Costs

Hi, I normally use signed for at my local post office. I am thinking of changing to Tracked 48 from next week as the prices seem better. It says you can do this now from a post office but my post office still doesn't know anything about the changes.....

Return postage label is tiny

I have received a return postage label for royal mail but it is far too small. I can't attach an image to this post as it has personal information on but it appears in the top middle of the page of A4, both in preview and when printing. The second pa...

2nd Class Royal Mail Tracking with Ebay label

Hi, can anyone tell me what cover there is, if any, on Royal Mail 2nd class postage when youi buy the label through Ebay?It's not a tracked service, as such (I don't think) but it shows on the sale when the item is delivered.I've had a couple now tha...

Add international shipping option for Republic of Ireland

Hi, I'm a private Northern Ireland seller of books (hobby). I haven't been getting any buyers from the Republic of Ireland which I suspect is because Ebay has been offering them extortionate postage rates via the Global Shipping Programme (GSP). I do...

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"Density issues" causing returned international Royal Mail parcels.

20+ years experience shipping to all parts of the world. I've just had 3 international parcels returned from Royal Mail due to "density" issues even though they are packed and contain the same product as they have for the last 20 years with never an ...

Challenge Royal Mail over incorrect weight charges

So this week I was my turn to get a fine and admin fee for an incorrect weight item I sent. They claimed it should have been 200g postage and not the 100g postage I put it under. The item was a solo eyeshadow size 2cmx2cmx0.7cm and weight in a small ...

Item not delivered to global shipping hub

Hi there, I'm expecting an item to show up from the US, I'm in the U.K., and the item was due to be delivered by USPS to the global shipping depot in Glendale, but i got this message: We were unable to deliver your package at 11:44 am on March 23, 20...

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