This post has been on my mind for a while. I'd love an open discussion. My returns rate is currently a shocking 13.8%. It has climbed steadily from 9-10% over the last 3 years. Prior to COVID I had been at under 10% for years. This coincides with a d...
So I've been selling on eBay for several years now and the last 8 weeks have been dreadful. Utterly dreadful. I am used to doing 4-5K a month in sales and for December I took less than £2000... this month so far I've done £71..... In many years I've ...
I sold an item, in pristine condition just after Christmas. The buyer requested a refund through EBay stating numerous faults. He returned it and surprise surprise it was perfect. I was a bit annoyed as all he had to do was message me saying he didn'...
What is going on at eBay? No sales, no offers no response to offers, last sale 15 hours ago and counting. I sell worldwide, all listings promoted, TRS, eBay premium service, fast and free, NO SALES. Everything's collapsed since mid march/early April....
We are having a issue with de registration of vat on our eBay account. We have provided the information of deregistration from HMRC. This has been forwarded several times now. E bay are asking for a exemption letter from HMRC which we believe does no...
I am disabled, I sell on average less than ten items a month. No set particular item as most surplus to my requirements or I have bought and decided to sell on for a small profit ie a second hand item etc.I haven't had any issues since I came to ebay...
I received a message from a buyer saying that his goods could not be delivered because they had been damaged at the point of delivery . I checked tracking and indeed, this was the case.I asked him to start a refund through ebay which i responded to a...
Hi, I've had it a few times where buyers have blatantly chosen the wrong reason for return so that they don't have to pay for the return. I have another now where they're not being so brazen (they bought the item and it's not suitable - but it clearl...
Seem to be encountering lots of bugs the past few days.Examples - try to refund excess postage paid to a buyer on the screen where you select a reason it says "Page did not load, lets try that again." Sending a buyer an offer from a message it just c...
Anyone else had zero orders from midday onwards. Just had to go and check if our account had been deactivated. Never known anything so dead in 21 years of selling on here. Any issues at eBay quarters?
I finally decided to add video to my listings, rather than just photos.Uploaded one and it said 'under review' - published the listing and video not showing - but when I go to edit I can still see video tagged under reviewI believe it meets requireme...
I know this has been done to death and eBay staff just repeat the 'working as intended' mantra but this simply can't be right. I bought something from a seller I get supplies from more than a week ago and it's still not arrived. I realise delays are ...
So Ebay has abolished all fees for selling clothing on a private account. Now more than ever surely the clamping down of businesses operating from private accounts has to increase? I feel so sorry for those in this niche who trade legitimately as bus...
We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...
