UK eBay Community

Ebay messaged my account on hold for no reason

I have used my account for a long time now and today received email it's on hold but there's nothing wrong. Ebay says i have to add fee payment method but they take all fees before they release anything to me.... Im not understanding why I'm being fo...

Resolved! One Word....

'Sausages'. Do carry on.:-)

ebay funs on hold

I Recently sold a item an eBay. brought the posted label went to the post office. post office would not except the label because it was wrong. posted it anyway frist class. but no tracking number I have contact the buyer to explain the issue and ask ...

Refund Shenanigans

I bought 2 items but only 1 arrived,the tracking info was incorrect and claimed both had arrived.the seller didn't believe me and neither did eBay so l appealed and eBay decided to believe me and I was emailed to say that I'd had a refund processed w...

Connecting Nectar card

Hi all,I'm trying to connect my nectar card, but for some reason it says my account is not in the UK.i'm trying to connect my nectar card, but for some reason it says my account is not in the UK. It is in the UK I am able to sell items and link my ba...

buy it now reached but auction is still live

Hi. An item i'm currently selling with a buy it now option seems to have glitched. The buyer has bought the item, but the listing is still live. The help section is confirming the item has been purchased. When I try and revise the listing, buy it now...

New Royal Mail label layout

Why have they changed the label layout to include certificate of posting underneath the label, now I'm not able to print them on a 4 label sheet, have had to print them on A4 paper and cut them out to sellotape on.Am I the only person this has happen...

EBay's corrupt Search Engine

It's become very hard to sell on eBay as the competition is fierce. That is why "keyword spamming" is so wrong and unfair: you list a "porcelain teapot" and, then, in the search for "porcelain teapot" you find many items that are not teapots nor porc...

2nd chance offers unavailable..........why is nothing being done to fix this??

For the past month thousands of sellers income has been reduced because of a glitch in the system. Sellers cannot send out 2nd chance offers..........buyers just get a message stating "The seller does not post to your area". EBAY TECH DEPT. PLEASE FI...

Seller ignoring

How do I report a seller who offered 12 months warranty on a mobile fone, and refuses to respond to any messages I send......please don't tell me to contact citizens advice, the number of people on here who have done this and been told you've no chan...

Sold item but can’t login to eBay

I sold an item on ebay, the seller paid then asked for a refund. I went to add my bank details, I then got logged out & can't remember login details for that account so can't complete refund. It doesn't recognise any of my emails. I have the sellers ...

Photo ID

Hi I've been asked to provide photo ID an bank details after 12 yrs .I don't have photo ID or bank online I sent copy of birth certificate but they want black an white only ebay have now restrictions on my account ..any one else had this ...thanks

Printing Label issues

As of today when I generate a label for my label printer via eBay is has started showing the customs information.I ship only to the UK exclusively. It has never happened until today.Any advice is welcome as I worried they will be denied at the office...

today ebay completely messed the postage labels!!!

Today ebay.co.uk completely messed the postage labels!They added useless 'proof of postage' section on the same page as the label.This is wasting my labels as I use 4 per page. The 'proof of postage' is not usable in the UK because online postage tri...

Changes in Postage charges

Hi all, I'm newbie to selling with Ebay, I had listed a number of items for all, working my way through the listing, descriptions, sizes, colour, photo etc., etc., then got to the postage options, I selected Evri, as I have used them many times, on c...

Questions about Turnover & £1k Tax-free allowance ?

Hello all since Januray 2024 i have been trying to understand the meaning of ' turnover ' in tax so for an example let's say i listed & sold an item for £10 (that being the sold price before a payout is sent out) and as for the payout i get about £8....

Warranty

I bought my wife a Galaxy S22pro in August, she has been having issues whereas the fone doesn't fully charge, and stops around 80-85%, and also on occasions has frozen, it has a 12 month warranty. I paid almost £400 for this and when trying to contac...

eBays physical address

Does anyone know where I can find eBays correspondence address?My Company has gone insolvent and the liquidators need me to list all the creditors of which eBay is one.

Faulty tablet from day one

Hi All, I bought a Xiaomi Pad 6 in Dec 6th 2023.It took 3 weeks to come. From day one the screen started to flicker, going black, then started to shut down. This occurred more and more. Contacted the seller on January 7th with another problem.I been ...

Royal Mail tracked labels now have proof of postage -unable to use label printer

hi fellow sellers, this morning my labels have a proof of postage attached to most labels which stops me using my label printer, im having to resort to a4 and tape, is there any way of removing the proof of postage and return to just the label to use...

Item taken by the bin men

I sold a motorcycle helmet for £152 + postage. I used eBay to buy the postage and sent it off to the buyer using Yodel.The tracking showed as delivered and I thought nothing more of it...until the buyer put in a claim for the helmet not being receive...

Accidently bought a wrong postage for a parcel

HelloI accendly purchased a postage label for an item i sold on ebay today, and i stuck it on the parcel and sent my son to the post office and the post master noticed that the postage was for a small letter and not a small parcel, the value of the p...

royal mail labels

Does anyone know why all of sudden royal mail has added a proof of postage bit underneath the postage label and is this a permanent thing now? most annoying as cant print off now on label printer as have to print off on paper printer and cut out the ...

Buyer didn’t read my listing properly

I listed 3 drones named drone job lot. I clearly stated it was £15 each/ the actual job lot £45. A buyer didn't not understand this and bought thinking he's getting 3 good drones and free shipping for only £15. Then he wants a return even though I d...

What’s the scam?

Wife wants to resupply with oil of Olay.its £6.50 a bottle in shops.1 - See it for £4.50 a bottle on eBay and I order 5 bottles.Get a shipped and delivered message within 2 minutes if each other. After 10 days I ask for a refund due to non delivery. ...

Is there a EU connection for ebay, or is there a change in the winds?

'I certify that all my selling activities will comply with all EU laws and regulations'. This notice appears on each of my listings in the description section, where i am advised that'Seller assumes all responsibility for this listing'.Any ideas why ...

Ebay unresponsive in Firefox today

I am completely unable to use ebay in Firefox today. If I try to expand view of listing photos, scroll through listing photos or magnify, absolutely nothing happens. Similarly if I try to submit bid, buy it now, or add to a list, absolutely nothing h...

Evri label charge

So I sold an item on Ebay which was listed with £2.94 evri postage cost, the buyer paid so all good, then when I printed the shipping label Ebay charged me £5.46 for the label! What the hell? Can I get this back and why did they charge it? Its never ...

When bidding on an item

Recently when Im bidding on an item the timer runs down and I win the auction, only for the clock to reset to 59sec giving other bidders the opprtunity to put higher bids in and win the auction.This is a regular thing and I want to know why EBay are ...

Resolved! Free to sell pre owned clothing

Does this include pre owned shoes too?

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