UK eBay Community

Refund request

I've opened a return resquest and have had to wait over a month for the teller to respond but he hasn't today was the last day. How do I get my refund please?

Collection only with paypal payment not showing as being paid

I am selling an item Collection only. The paypal payment is not showing as being paid should I wait for comfirmation of payment before giving my address to buyer ?

Private seller sold faulty fold-up kayak

Seller has sold about 7 fold-up kayaks, but says he is a private seller and does not accept returns. The kayak seat broke as soon as my husband tried it out for the first time. Seller takes no responsibility and does not respond to any of my messages...

trace a parcel using eCP code?

Hi all.I sold an item and dispatched it to the buyer c/o a collection point at a local shop. I bought the Royal Mail postage label via ebay. The address included this code: eCP:BQGGKLFT.The buyer says the item never arrived, so have refunded him.The ...

What does every on think about "EBAY" requiring You To Up Load Photo I.D ?

What do you all think about EBAY requiring every body to up load Photo I.D ?? No other instatution seems to need it? But, they are insisting on YOUR PHOTO I.D with all your other details ! Giving any one the nessasery to Steel your I.D ! Start gettin...

Personal email

Hi.When I've sold an item through ebay, can they see or have access to my actual email address?

Return failed. Address unknown

Hi. I ordered something that arrived damaged to the point of being unusable. I contacted the seller first and they asked me to keep it for a small discount. I declined and went to eBay for a return label and refund. The day I took it to the post offi...

Paid for postage twice

Hello, Paid for postage through eBay and when I took it to the post office they advised that it is not enough to cover the package, and we need to purchase another label, which we did.I know how to cancel postage through googling but because the post...

EAN & MPN numbers

I want to sell an item on eBay but I do not have the EAN and MPN numbers, I have looked at similiar items for sale on eBay but they do not match. When I tried to publish my item for sale it was rejected. What do I do next?

A Question about PAT Testing !

As part of my research of becoming a business seller one day here i have been searching about different topics , rules and laws with one of them being about PAT Testing. currently the research i did says they are no laws regrading (i guess) sellers t...

1000000000 monthly limit. Private sellers. £1,017,774,560.66 monthly limit. Why?

Ebay have removed the selling limit from my account: But, you can still list or sell up to 999999925 items more to reach your 1000000000 monthly limit. Or you can list or sell up to £1,017,762,021.81 more to reach your £1,017,774,560.66 monthly limit...

Authenticity selling a watch and I havent received the address to send it to

I am trying to find out off ebay where to send my watch to for authenticity and cant find anything anywhere

M

Bid was £11 seller accepted add a message saying congratulations £11 + £9.24 vat will be applied so how much is it I actually pay because my offer was £11

Resolved! One Word....

'Sausages'. Do carry on.:-)

Resolved! Goodnight everyone.

Goodnight to all.

Telling Ebay that a return request has been resolved

My buyer asked for a return on the basis of missing parts. I have messaged him several times (through Ebay) and the matter has now been resolved to everyones satisfaction. Ebay still insist I need to sort it. How do I tell them the matter is now clos...

Two items bought

The buyer was immediately contacted by EBay asking for feedback ...as she had only just paid she said 'the goods had not arrived yet ' and then tapped the negative feedback button thinking that was for eBay not her seller me ! When they arrived four ...

eBay system errors expose seller

Sold heavy sheet metal **bleep** for £155. Buyer paid through eBay and collected next day. A few days later just by chance I noticed that eBay had cancelled the sale and refunded the full payment amount to the buyer and charge my account for the refu...

Additional Invoice for Posting

A buyer bought and paid for an item but requested a faster postage after, how can I create an invoice for the extra postage please?

What’s the scam?

Wife wants to resupply with oil of Olay.its £6.50 a bottle in shops.1 - See it for £4.50 a bottle on eBay and I order 5 bottles.Get a shipped and delivered message within 2 minutes if each other. After 10 days I ask for a refund due to non delivery. ...

Resolved! Sending Large letter Items that may pierce envelope

Morning everyone,I brought something with the intention to split it up and sell as individual items as it turned out cheaper to buy as a group however, I can now see a potential issue which could result in INR.One of the items has like a thick dull e...

Resolved! VAT Threshold increase question

So it seems the VAT registration threshold is now 90k. Does this now mean that it's 90k over the last 12 months (including the months when it was 85k) or is it something that will only be beneficial next April when sales in the prior 12 months is whe...

Resolved! Sticker

Hi All Could someone please help me out so I order a bedroom stitch name wall sticker in the txt it said to put the name so I did then I saw another box so I put can it be like this (Look on photos)so when it finely came I open it and my child's name...

Not Able to View Sold Items on Ebay app

Hi, I am not able to view my sold items on my Ebay mobile app.I get java.io. IOException on the screen instead. Have the same on 2 mobiles, 1 tablet. I've tried clearing the cache, un-installing the app and re-installing and signing back in.Phone is ...

Resolved! Negative performance score

Hi this is my first question and correspondence with the ebay community. Can anyone tell me if feedback performance percentage will change back to 100% at some point. I have had 100% for some years then received my first negative feedback and am now ...

Zero collection

Back in January someone bought something from me and it's collect, only. Stated so in my listing for the item collect only. The buyer messaged me saying he was in hospital at the time and could I send it too him, I said no collect only. He messaged a...

Hacked

Hi How do I contact eBay? Someone has hacked my account and sold a Hoover to someone but I don't sell on eBay and there is no option to report this?

If my item sells for £147, and after fees including VAT its £128 , why do i only recieve £113.55

If my item sells for £147, and after fees including VAT its £128, why do I only recieve £113.55 ?

Bidding bug

Whenever I click on Bid Now on an item in my Watchlist I'm getting the message in red Transaction blockedThis item is not offered as a Buy it Now.Attention Buyer Bidding works OK though when I 'go into' the item and bid. Anyone else getting this?

Unable to list on desktop for the last 2 weeks

Hi, Please can someone or Ebay help me? I usualy list everyday using ready made templates, google chrome and my laptop. For the last two weeks when i try to list new items i have been having problems. I finish up my listing , click on list with displ...

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