UK eBay Community

Nectar Unlinked

For some reason my nectar was card unlinked from my eBay account without my knowledge. I've made numerous purchases since and I would like the points missed to be added. I've only recently noticed this. It happened sometime after 13 March. How can th...

surveys

Has anyone completed one of the surveys offering a prize for £2 [ ipad, cooking ware.] and if so are they genuine.

Battery listing removed.

I have been selling rechargeable 14500 batteries on Ebay for some time but they have removed the listing and told all previous buyers to stop using them immediately for safety reasons. I couldn't understand why but Ebay gave me a reason. No buyers sh...

hi is there a tele number where i can talk to ebay direct uk

hi all is there a uk Ebay number where i can talk to a human

RETURNS for fashion/clothing retailers (but other categories please chime in)

This post has been on my mind for a while. I'd love an open discussion. My returns rate is currently a shocking 13.8%. It has climbed steadily from 9-10% over the last 3 years. Prior to COVID I had been at under 10% for years. This coincides with a d...

Refund & Return

I accidently sent the wrong item to a buyer. they were great about it and sent the item back and I now want to exchange it for the right item. However, I obviously hit the wrong button and it now wants me to produce a refund (which i don't want to do...

delivery note contains my buyer registration address?

Hi all Apologies if this was discussed somewhere already but I tried to find something related to it and cannot find anything. I ordered some stuff on ebay from a seller and had it delivered, so far so good. However they added a Order/delivery note w...

No option for 'Tracked 48 + Signature', only 'Tracked 48' - a buyer has complained.

I sell quite high value items and I can't just have them left on doorsteps or behind wheelie bins, so I use the 'Tracked 48 + Signature' service. Unfortunately there's no clear way to show that on the Postage details on listings, so buyers are buying...

my user name changed

my user name has chaged, but not by me, i have been on ebay for approx 20 years and have 100% feedback, which i am proud off. i cant get to talk to a scr. The csr computer is useless.

Orders may contain incorrect shipping address

I'm guessing most of you will have received the above message this morning from eBay, what a shambles!So orders sent from the 7th might have had incorrect shipping addresses! As luck would have it (or not) my shop was closed for most of this month du...

BEWARE

Placed an order with eBay based on promises £20 VoucherCodes grocery voucher for orders over £50. Ordered and paid for goods did NOT arrived within promised delivery dates, so eventually seller responded and stated goods damaged in transit. eBay have...

Good morning all :)

In case I aint around tomorrow

Nintendo switch

I bought item, worked absolutely fine to start with. Then 2 to 3 months ago lot's of error messages was popping up, did buy a new card for it an has made no difference.(error code : 2016 - 0641 ) messaged seller to say about issue, seller answer was ...

Sellers selling fake items, why ebay lets them to do so?

Have recently come accross many listings that look fake and price suggests its fake item as well bellow to what they are worth, for example Phillip Plein jacket (mirror) , seller sells for £80 but can't find real one that is exact thing + price is of...

April Sales (or lack of)

Hi all Has anyone else had a huge dip in sales this month. March was the best month I've had in years but the last 3 weeks have been horrendous. More than aware of the COL etc. but this wasn't a problem last month. Just wondering if something has cha...

Faulty Flymo motor

In November 2023 I bought a replacement motor for my grass cutter off an seller advertising on my search engine, not ebay. After using mower a couple of times the motor stopped working. Unfortunatley have lost invoice but have managed to find payment...

Adding Video?

I finally decided to add video to my listings, rather than just photos.Uploaded one and it said 'under review' - published the listing and video not showing - but when I go to edit I can still see video tagged under reviewI believe it meets requireme...

Have 80% off sellers fees been discontinued?

I have not had any discounts on sellers fees since February, yet friends and family are still receiving them. Is anyone having the same experience?

Account Restriction no explanation withholding funds

So I was asked to provide photo ID to eBay and because my name on my passport was my full name Christopher and my name is Chris on eBay they restriced the account. I was told to wait 24 hours, nothing then called again was told it was 48 hours, next ...

How do I get paid?

Hi, I sold an item on eBay which I was originally meant to ship to the buyer. The buyer paid online and subsequently asked if she could collect the item from me instead as it will take to long to arrive otherwise. As a result she picked up the item i...

Is it possible to use the same bank account on more than one ebay account?

I am sure I read somewhere that it is not currently possible setup a new account and to use the same bank account from my current account? Has anyone tried recently?

Why am I getting pressured to change from private seller to buisness

I am disabled, I sell on average less than ten items a month. No set particular item as most surplus to my requirements or I have bought and decided to sell on for a small profit ie a second hand item etc.I haven't had any issues since I came to ebay...

listing as not working

Hi. I'm trying to list something as, "for parts or not working", but the listing tool keeps skipping by the option and going straight to the header and description arae. Can someone please tell me how to get into the area that allows me to choose the...

Gave refund, buyer hasn’t returned item

Hi, I contacted eBay as a buyer requested a refund (which I gave with postage) and he hasn't returned the item. I put in a complaint to eBay and they have gone silent. Buyer now has £ and the item. How do I contact eBay to find out what's happening. ...

Why can I no longer stop offers being made on items for sale

Why can I no longer stop ebay allowing stupidly low offers on an item for sale

Contact Seller Fails after Buy It Now

Having had previous message exchanges with a seller about an item, I then proceeded to 'Buy It Now'. When I click contact seller to arrange collection i now get a popup box saying. Clicking ReadMore just repeats the 'Send Mesage Failed message. Plea...

No sales

What is going on at eBay? No sales, no offers no response to offers, last sale 15 hours ago and counting. I sell worldwide, all listings promoted, TRS, eBay premium service, fast and free, NO SALES. Everything's collapsed since mid march/early April....

Error - No <Item.ListingDuration> exists or <Item.ListingDuration> is specified as an empty tag in t

I am trying to upload new listings using the file template csv.I am getting the above error, error code 10009, i have FixedPrice listings and have entered GTC in the Duration.Everything seems fine in the template and is the same as i have done previo...

Resolved! Evri postage collection from home

When setting uo postage with Evri how do I select to collect from my home

charging a seller fees on VAT and also charging a seller VAT on VAT

Hello.I appreciate that the eBay rules about eBay charging a buyer VAT have changed (due, in short, to Brexit) So now my buyers in Germany get charged VAT, eBay adds it on to my sales price and I assume eBay passes it on to HMRC as they do not pass i...

Welcome!

Your February 2024 Seller Update

What do new HMRC rules mean for selling on eBay?

Weekly Chat with the eBay Community Team

Community Mentor Programme

Featured Posts

Resolved! Evri postage collection from home

Latest Announcements