Your February 2024 Seller Update
Learn more
Activity in Discussion
Resolved! Unable to create new Nectar Vouchers
I'm unable to create new nectar vouchers, which seems to be a common problem at the moment looking at the discussion boards I've tried unlinking and then relinking my Nectar account I've contacted Nectar (as some reports on the boards suggested the p...
No Fees for selling Clothing?
So Ebay has abolished all fees for selling clothing on a private account. Now more than ever surely the clamping down of businesses operating from private accounts has to increase? I feel so sorry for those in this niche who trade legitimately as bus...
Attempted scam on first purchase
Just received notification that a buyer is disputing a purchase stating that they don't recognise the transaction. It is an £18 that shows as having been delivered yesterday. It is their first purchase on eBay. Hopefully eBay will side with me on thi...
Refund
I post a parcel to a customer on 27/03 as second class signed for. It was posted to a collection store for the customer. However he messaged me on 02/04 asking why it's so late so I said it's probably because of Easter. He then messaged me again on 0...
New Royal Mail Tracked 24 / 48 Service at Post Offices counters NOT YET WORKING
Just been to the Post Office and the new Tracked 24/48 at Post Offices as listed in the new 2nd April Price list is not on their systems yet, and looking further into this, I saw a blog in which it was mentioned that negotiations between Royal Mail a...
Impossible to make a Claim for lost parcel sent via Royal Mail??
I sold an item on ebay and sent with Royal Mail, item was lost , I refunded buyer and put in a claim to Royal Mail, they say they need a copy of Paypal or bank/credit card statement or they will not pay the claim. I have my ebay selling payments set ...
How to get refund
Hi, So I purchased a ps4 for £87 it said collection only I agreed with the buyer to get it posted to me if I pay him a tenner straight to his bank account which I did. He said he could not access his money until I gave him the collection code which I...
We ran into a problem and can't create your voucher right now. Please try again later.
Anyone any idea of to resolve the issue with creating a Nectar voucher. I see there are may similar post, but can't find a direct solution. We ran into a problem and can't create your voucher right now. Please try again later.
Seller protection is a joke
I recently sold two sleeves of coffee . The buyer received them and left me possitive feedback.A day or so later they sent me a message saying i had sent the wrong item and included a photo of a sleeve of coffee. I immediately knew i had not as the c...
Item collected but still apparently "processing"
I was able to collect an item I purchased from a delivery shop, but the order page still says "Order processing" and "Your order is being prepared". How do I get that changed? This keeps haunting me; sometimes it takes longer to get to sleep at night...
I have to pay for return postage - item faulty
As a seller in the past I've had to pay the postage costs for a buyer to send an item back to me, despite not accepting returns and the item being as described. I recently purchased a sink plug which costs under £4. It didn't fit the sink or any sink...
Feedback
How Long Does It Take To Get Feedback Score Back Up I Had 1 Negative But Loads Of Positive Yet It Drops Quickly But Takes Ages To Go Back Up
RETURNS for fashion/clothing retailers (but other categories please chime in)
This post has been on my mind for a while. I'd love an open discussion. My returns rate is currently a shocking 13.8%. It has climbed steadily from 9-10% over the last 3 years. Prior to COVID I had been at under 10% for years. This coincides with a d...
Royal Mail overcharged invoice
so we recently added Tracked services 48 & 24 to our OBA having been convinced of their merits by a Royal Mail sales person. a few weeks in and yesterday we nearly fell through the floor when they invoiced us for an eye watering amount more than ten ...
Just seen jaw dropping Royal Mail price increases for large letters😯
I'm sure this has been brought up before and I apologise for any repetition but I just could not believe the huge price increases for large letters. As someone that mostly uses 2nd class large letter 100g and 250g services I've seen two large price i...
Featured Posts
