My girlfriends account is under restriction due to defect rate above 2% after she cancelled 5 orders last year when items had been damaged due to flooding. Fully understand why thats happened (even though its extremely harsh). Since then the defect r...
With all the hype surrounding the announcement about ebay, vinted air BnB etc.... I took the plunge at the end of december and decided to sell alot of my old Hornby Models, some are in new condition and wanted to make a bit of extra money. To my surp...
I need to complain regards packlink If we get a complaint we deal withit straight away. Why does it take packlink 30 days to sort out a refund and then get th emonies wrong and then send you an email to say its not packed correctly - when we all know...
I sold an item on ebay and sent with Royal Mail, item was lost , I refunded buyer and put in a claim to Royal Mail, they say they need a copy of Paypal or bank/credit card statement or they will not pay the claim. I have my ebay selling payments set ...
Hi Everyone. I really need your help & counsell. I received a dispute from a buyer because he hadn't received an item. He's right according to the tracking. I sent the parcel with the ebay service using the Global Shipping Plan because I wanted insur...
Hi im new to selling on Ebay, i sold a set of stoneware jars. I shipped thruthe packlink on ebay, and dropped the parcel into the local Evri shop. Then The customer contacted me to ask for a refund , as when tracking the parcel on Evri, she discovere...
Why do Royal Mail employees insist on scribbling biro or marker pen marks all over postage stamps on envelopes received in the mail when they have not been franked? I collect all my postage stamps in aid of various charities and it is so annoying whe...
Royal Mail tracking is down - my purchase is with the collection point, but they wont give it to me without a code from eBay. And eBay wont give me a code as Royal Mail tracking is down. Anything I can do here?
when i sell something for a reasonable price i either get a silly low offer or ebay encourages me to send offedrs which then lowers the cost of the item further so you dont get much for the item ,should i increase the selling amount and just hope for...
Hi All.I've received an email from ebay forcing me to switch to business account due to the volume of my recent sales. Customer service explained that I exceeded £1800 in one month, so they act in line with new HMRC regulations. The email is a bit th...
Hi, I normally use signed for at my local post office. I am thinking of changing to Tracked 48 from next week as the prices seem better. It says you can do this now from a post office but my post office still doesn't know anything about the changes.....
Anyone else having problems with purchasing Lables seems there is a Royal mail experiancing issues at the moment, Nothing on the website Anyone know whats going on?
Hi everyone, I recently come back to selling and I remember back when QR codes came out with Large Letters they were a hit and miss with scans. Has it got better these days? I have been adding the QR delivery confirmation codes for recent orders but ...
2 years i've been trying to get changes made to ebays ecig-vaporizer policy. Every agent i've spoken to, from all over the world, agree, I am being wrongly restricted and the restrictions should be removed. I am then told it will take upto 72hrs for ...