Community Newcomer
Posts: 1
Registered: ‎30-01-2011
returns from sellers to buyers

what happens when customer requests a return when they say not as described but what they say wasnt in the description?

what happens if the box isnt to there standard when the photos clearly show the state of the box?

Other Answers: 1
Community Member
Posts: 15,186
Registered: ‎01-04-2012
in reply to papa-baba

it really doesn't matter,



because as soon as they claim item not as described ebay sides with the buyer,



it is best just to agree to refund on return.