on 17-02-2017 4:01 PM
i bought a baby monitor in July 16. this item has 12 month of warranty.
it stopped working so i have contacte seller 3 days ago, however they didnt answer so far.
how do i get eiter exchange or refund? what can i do if the seller does not reply?
on 17-02-2017 4:06 PM
on 17-02-2017 4:07 PM
There is nothing you can do through eBay or Paypal
Neither offer or get involved in warranty disputes
This is now between you & the seller......you will not get assistance from eBay
If the seller was a UK registered business you could seek assistance from Trading Standards
eBay Money Back Guarantee policy is very clear on this