i have opened a request to return item

hi guys i bought a porta potti and have posted it to seller as it wasnt the right discription and is way too big.

so packaged up and sent to im with computer label but unforchanetley it was returned to me as the person wasent in at his buisness address!!!!!!!

 

but he has given me another address his home address but the computer will not let me do anything with it as its still in prosses?????

and i have no way of asking for another lable to reprint to try this new address any help much apreshated kevin and elaine

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