how to respond to a seller how will not refund me.

Hi

 

i recently purchase some good of ebay an paid throgh paypal. i receive the good in good time by post but than noticed the goods where used and the add said they are new,

So i asked for a full refund an was asked if id return the goods back to the seller at my owe cost, goods sent out the next day, now the seller is refusing to refund me, where do i stand.

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