global shipping I want to change it after accepting a best offer

I want to comply with the buyers request to use their Fed Ex account not the Global Shipping Programme. I accepted a best offer and the item is awaiting these changes before I can achieve payment How do I do this? I cannot bring up the invoice because it wont let me and the customer would like it sent with account Fed Ex. I have been on the phone to ebay and paypal and I am now more confused. I am not too computer savvy when it comes to changing something on an invoice. Thanks in advance.

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