faulty mattress ........Bought mattress from bedexpress123

Bought matress from bedexpress and it was faulty, was replaced and same fault, third mattress delivered middle October and that developed faults about six weeks ago...... They refusing to pick it up or send returns label and saying I have to return it..Paypal saying the same although they can get price of mattress back......... The cost of my returning it by courier is more than the mattress,so I'm left with paying an extra £20.00 on top and I have no refund and no mattress!!!............how does that seem right. 

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