buyer threatening to report the seller

Hi does anyone know if Ebay would be on the sellers side if there had been an item that was supposed to have been returned (without proof of postage) but not received by the seller? Buyer had a full refund of the original cost but not the returning cost of postage, even though it states no returns on the listing. Buyer now threatening to complain to Ebay, and I don't won't to loose my 100% record.

Accepted Solutions (1)

Accepted Solutions (1)

Why did you refund, if you did not get the item back first.


Can't see that buyer has anything to complain about, you are the one who could report the seller as you only have their word that they returned, without proof of delivery Ebay would never have refunded, and neither should you.

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