30-04-2016 11:30 AM
buyer claims item does not match description and pictures and have open a case. I disagree insofar that I have called the colour wrong in the title only, but description and pictures are accurate. Do I get a chance to argue my case or is that it and I have to pay for return postage too?
help with advice please! I also make it clear that I don't do returns and that any question is welcome.