17-02-2017 4:04 PM
Hello,
Items which have been won and are collection only items are best to be paid for in cash on collection.
You can call your buyer and arrange a convenient pick up. Go top right to Advanced next to the big blue Search, and on the left select Find Contact Details. Enter the buyers username ID and the transaction number of the item. Your buyer will also get your contact details.
If you buyer has changed their mind anout purchasing from you you then need to issue either a cancellation request, whcih they must accept for you to receive your seller's fees back, or open a non payment case. If you need help with either later, please come back and post again, someone will help you.