24-04-2017 11:02 AM
Read this:
http://pages.ebay.co.uk/help/sell/unpaid-items.html
All the information is there and you should read it carefully but basically you should open an unpaid item dispute and close it after 4 days stating the buyer hasn't paid. You will get your final value fees credited to your account, the buyer will get a strike, no one can leave feedback and you will be able to make a second chance offer or relist.
It's important to follow this procedure to try to remove the curse of non-payers from eBay! Make sure you block this person from bidding on any more of your items
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BidderBlockLogin
and block all bidders with two or more strikes in 12 months
http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences