Broken Chest Of Drawers

Hi,

I bought a chest of drawers and paid cash.

When I got the item home i found out that the drawer support/runners were broken.

I contacted the seller and asked for a refund...she has refused to refund my cash!!!!

Any ideas?

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red_magpie
Experienced Mentor

You should have checked it properly before paying.

 

I'm afraid there is no buyer protection whatsoever for items paid for by cash.

 

In fact your purchase probably wouldn't have qualified for a refund even if you had paid by PayPal. PayPal itself now excludes collected items from its buyer protection policy. The assumption is that you can see and inspect the item before accepting it. Checking a chest of drawers isn't exactly rocket science.