Community Newcomer
Posts: 2
Registered: ‎12-08-2017
Accepted Solution
Paid for item but seller had used wrong email address
I paid for an item but the seller had used the wrong email address for PayPal. He has tried to cancel the sale, but neither of us can work out how I can get my money back. Anyone have any ideas?
Accepted Solution
Community Member
Posts: 37,387
Registered: ‎04-06-2008
Answered
in reply to chorltonvintage

Log into your PayPal account, you should be able to cancel the payment.


The seller can then send you a PayPal invoice from their account, ticking it as being for 'goods'. They should put the ebay listing title and number in the message text field, just for reference. This will ensure that they're invoicing from a live PayPal payment address.



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