Buyer recently purchased a cheap pre owned games console but left neutral feedback. The feedback wasn't really relative because it was more of a preference on the buyers part. I had sent this item with what I would describe as adequate padding. The rest would be up to the courier for which if damaged buyer could of been compensated. I feel the feedback left is more to prove a point that the buyer feels they know best. A simple message would of done as they still received the fully working games console which was tracked and had compensation if the item was broken.