on 21-04-2017 6:55 AM
on 21-04-2017 7:01 AM
You need to wait at least one day after your item's last estimated date for delivery. remember these dates are eBay's estimates, and can be a tad optimistic.
If they do not arrive after a reasonable time, items do get lost in the post RM is not infallible, then contact your seller. They will advise you to open a case for item not received in the Resolution Centre. Link for this at bottom of this page. Escalate exactly 8 days later if the seller does not refund in the meantime, and you will be refunded.
Do not close any case early on a ;promise from the seller of a refund or replacement, once closed it cannot be reopened. Let it run the full 8 days, and if it is not resolved, do not forget to escalate.