Community Newcomer
Posts: 1
Registered: ‎17-02-2017
Accepted Solution
Item believed sent but unrecorded and not received

Hi All,

 

 

In cases where an item has been sent (unrecorded/not signed for)  and not received

what happens?

 

If it appears that it's just got lost in the post, who suffers - the buyer or the seller?

 

Steve

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Community Member
Posts: 9,954
Registered: ‎15-01-2010
Answered
in reply to stevewozere

The seller is responsible, without online proof of delivery the buyer would win an eBay/PayPal case.

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