I have a case with my buyer : 03 Aug, 2015 ka-cons

we have a deal about apart refund, but your system always show me :  my payment is fail. how can i pay return for my customer.

that is 30% total  price of the product 38.5 pound .

http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItemVersion&item=201368485401&view=all&tid=1239993406010.

yesterday she open case told me did not pay her.

How can i pay her and close her case.

I'm very tired and i want to finish it.

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