How can i cancel a 'collection only transaction' in order to re-list my item?

Hi. Could anyone help please?

 

I'm a fairly new seller on ebay and sold an item as cash on collection only. The buyer did then pay via paypal but i immediately refunded their payment. I had then spoken to the buyer who seemd very guenuine and he was waiting on his courier to contact, that was 4 days after purchase. However, i have had no further conatct from any of my calls or messages that i've sent and can only assume they no longer want the item and it is now 9 days after purchase.

 

What is the best way to close this transaction as i would like to relist my item? 

 

Any help would be appreciated.

 

Thank you.

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