Ebayer wanting a refund

I've sold a 100% genuine Barbour bag the ebayer has asked for a refund and that he got it checked out and said its fake when I brought it from a Barbour store in Mansfield Derbyshire. Yet get said he was away and only just opened it then next his been to a store 5 mins away? Story keeps changing I've stipulated a no returns policy on the item I have never brought fake goods and would never sell the on eBay never had any problems before I think his just changed his mind and thinking of a excuse. Please help as I'm not wanting to issue a refund

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