Community Newcomer
Posts: 1
Registered: ‎16-03-2017
Accepted Solution
Did not receive my game
What dose the following mean?
The seller has asked Customer Support to review this case and make a final decision.

We'll review the details of this case, including messages sent in the Resolution Centre and emails sent through eBay between you and the seller. If we have questions, we'll get in touch with you. We'll get back to you within 48 hours.

Accepted Solution
Community Member
Posts: 33,167
Registered: ‎04-06-2008
Answered
in reply to shawmccaffre-3

It means what it says, the seller has asked eBay to step in, and you'll get their decision in 48hrs.

Other Answers: 1
Community Member
Posts: 55,298
Registered: ‎28-10-2006
Answered
in reply to shawmccaffre-3

If the seller uploaded tracking that proved delivery to your address then the case would have closed in the seller's favour.  If the tracking shows that the item is still in transit to you then that might explain why there is a review.  Give eBay their 48 hours but if the item hasn't arrived then phone customer support and ask for your full refund.

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