Community Newcomer
Posts: 2
Registered: ‎09-03-2011
Buyer never paid
Buyer never paid or collected items I had too relist item but ebay still wants selling fee,what too do too having too not pay fee
Other Answers: 2
Community Member
Posts: 25,897
Registered: ‎15-07-2007
Answered
in reply to peterjhon620
You only have 32 days from sale to open an unpaid case.


You should never relist until you have closed off tye first sale, as you run the risk of two buyers and both pay. (Opening an Unpaid case sometimes causes buyer to pay rather than get an unpaid strike)


Unless you open a case Ebay does not know the sale has fallen through and the selling fee is taken as soon as sold.

Community Member
Posts: 15,155
Registered: ‎01-04-2012
Answered
in reply to peterjhon620

If you had a non payer you need to complete a non payment case to get your final value fees refunded and give them a non payment strike

 

http://pages.ebay.co.uk/help/sell/unpaid-items.html