Community Newcomer
Posts: 1
Registered: ‎13-11-2010
Broken Chest Of Drawers

Hi,

I bought a chest of drawers and paid cash.

When I got the item home i found out that the drawer support/runners were broken.

I contacted the seller and asked for a refund...she has refused to refund my cash!!!!

Any ideas?

Other Answers: 2
Community Member
Posts: 20,467
Registered: ‎10-02-2011
Answered
in reply to stanstedtobrisbane

@stanstedtobrisbane

 

There are no returns or money back guarantee for collection or cash items.....you are supposed to inspect before payinf

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"Marriage is like a deck of cards. In the beginning all you need is two hearts and a diamond. By the end, you wish you had a club and a spade."
Community Member
Posts: 24,844
Registered: ‎21-03-2008
Answered
in reply to stanstedtobrisbane

You should have checked it properly before paying.

 

I'm afraid there is no buyer protection whatsoever for items paid for by cash.

 

In fact your purchase probably wouldn't have qualified for a refund even if you had paid by PayPal. PayPal itself now excludes collected items from its buyer protection policy. The assumption is that you can see and inspect the item before accepting it. Checking a chest of drawers isn't exactly rocket science.