Returns

[lallkatri]

An item went faulty months after I bought it. I contacted the seller who agreed to refund me if I opened a returns case with eBay. But when I click return item it says I can no longer use that service and must contact the seller directly instead. But the seller will only go through eBay. Why can't I go through the usual returns procedure?

[martinlufc88 · Accepted solution]

Your too late for ebay to help you have 30 days and that is it, seller either has no clue what their doing or their fobbing you off, try opening a case with paypal, you would have to pay the return postage, not sure how you would get on, give it a try.