on 13-02-2014 10:51 PM
I have removed postal restrictions for an item that someone wishes to buy who lives in Austraila. She still can't bid so I am not sure what to do next. I do have other listings which have postal restrictions in place, could they affect this one item?
Thank you for your time!
on 13-02-2014 10:54 PM
Maybe she has unpaid strikes or other policy violations that you are blocking. Or she is a new buyer and is up to her limit. Or does it still say seller doesn't post to your country?
on 13-02-2014 11:09 PM
Check the reason she cannot bid by looking at your Buyer Requirements Activity Log.
Under the Account tab of My Ebay, choose "Site Preferences". Under "Buyer Requirements" you will find a link called "Buyer Requirements Activity Log". Click on this and it will show you everyone who has been blocked from bidding on your items over the last couple of months. You should easily be able to work out which buyer it is (User IDs are hidden) from the feedback score and the item.
On the right hand side it will give you the reason why she was blocked.
If it is something like UPI strikes, you might want to add her to your blocked bidder list, so that once the UPI strikes have dropped off her account she is still unable to bid (she may be annoyed you have blocked her once and take it out on your feedback for example). Clearly this has its limitations, but you might still want to do it.