Community Newcomer
Posts: 1
Registered: ‎10-07-2012
seller is refusing to take back an item that doesn't work

I bought a games console on 9th June - I accidentally left positive feedback (I meant to leave it for another item)  I then found out the console won't work.  I contacted seller who said she was selling it for her father, she agreed I could return it and advised the address to send it to (not the address on ebay) Parcel Force have now confirmed that the item was refused when delivered and is coming back to me. 

I opened a dispute on Ebay and have had abuse from the seller saying I am trying it on.  The seller is a business seller who sells consoles and games so I think the "selling it for my father" was not true.  Should I open a paypal dispute?  Will ebay see the messages that have been sent via this dispute so far as they are really over the top and horrible! 

If I have to send it back again I will have had to pay out postage twice! what if they turn around and claim it works?  I have never had a problem like this before with such an awful seller!  Many thanks in advance!

Other Answers: 0