I need to complain regards packlink If we get a complaint we deal withit straight away. Why does it take packlink 30 days to sort out a refund and then get th emonies wrong and then send you an email to say its not packed correctly - when we all know...
So I've been selling on eBay for several years now and the last 8 weeks have been dreadful. Utterly dreadful. I am used to doing 4-5K a month in sales and for December I took less than £2000... this month so far I've done £71..... In many years I've ...
Hi, I'm trying to purchase a label and keep getting this error. It does sometimes suggest that the address may be wrong but I've checked with the buyer and it is correct. It charges me but then later cancels so nothing is actually taken from my accou...
Hi, I've had it a few times where buyers have blatantly chosen the wrong reason for return so that they don't have to pay for the return. I have another now where they're not being so brazen (they bought the item and it's not suitable - but it clearl...
This post has been on my mind for a while. I'd love an open discussion. My returns rate is currently a shocking 13.8%. It has climbed steadily from 9-10% over the last 3 years. Prior to COVID I had been at under 10% for years. This coincides with a d...
Seem to be encountering lots of bugs the past few days.Examples - try to refund excess postage paid to a buyer on the screen where you select a reason it says "Page did not load, lets try that again." Sending a buyer an offer from a message it just c...
Hi all, recently i ordered 3 different items from a seller,tried messaging several times for a combined shipping and even several times did the request combine shipping but the seller never responds. i cant pay for 3 items individual because its ridi...
We are having a issue with de registration of vat on our eBay account. We have provided the information of deregistration from HMRC. This has been forwarded several times now. E bay are asking for a exemption letter from HMRC which we believe does no...
Is it just me or is any-one else forever getting the uh-ooh message or other error messages. It's not my end as every other website is working fine, so it appears as usual ebay are updating bits of the site, not a problem at all unless you are a busi...
I am disabled, I sell on average less than ten items a month. No set particular item as most surplus to my requirements or I have bought and decided to sell on for a small profit ie a second hand item etc.I haven't had any issues since I came to ebay...
Anyone else had zero orders from midday onwards. Just had to go and check if our account had been deactivated. Never known anything so dead in 21 years of selling on here. Any issues at eBay quarters?
I bought an item from a UK seller, for a product shown as in stock with quick delivery. Once purchased I have been told by the seller the item is out of stock and will be ordered by the warehouse. I have then received tracking details and the item is...
hi. on my main account i have several "custom templates" that i click on in the description to auto-fill them. This works fine. i'ven setup another account for user access (ie what an employee would use to draft listings) and on that account, when li...
I finally decided to add video to my listings, rather than just photos.Uploaded one and it said 'under review' - published the listing and video not showing - but when I go to edit I can still see video tagged under reviewI believe it meets requireme...
