Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Bad advice and negative feedback
An overseas buyer recently won an auction, then said he didn't want to pay for Global Shipping. We should either send via a cheaper method, or discount the item to cover it. He became increasing rude and abusive, so called Ebay for advice. A UK rep a...
Resolved! My local drop off won't accept parcels larger than a shoebox.
My local Yodel drop off point has said they will not take any parcels larger than a shoebox as they are "just a convenience store". They are the only local Yodel point. Is this normal? Are there "large" and "small" designated Yodel dropoffs? thanksA
Royal Mail deliveries
Just heard on the news that Royal Mail are proposing that 2nd class letters will only be delivered every other day so that they can continue to deliver first class 6 days a week. Unless Ebay change their EDDs to reflect this, it will cause major prob...
Resolved! No tracking given to buyers?
I'm posting this in the "business seller" board as although I'm enquiring as a buyer I'd like to know if this is something that applies to all sellers, particularly business sellers. I purchased some ethernet cables on Thursday and paid extra for Roy...
Payouts have been temporarily placed on hold while we review some details.
Hello, I wonder if anyone else has experienced this issue. We are selling for over two years and have our accounts submitted. We received a rather strange email from Ebay stating:Payouts have been temporarily placed on hold while we review some detai...
selling performance standards
We have a Below Selling Standard rating, we dispatch through ebay mainly using YODEL store to door service.we do dispatch everytime same day or next day. However we have visited the YODEL agents shop the next day or even 2 days and the parcels have n...
Advise of what listing report I need to download ?
Hi All Can someone advise me what listing report I can download which will show me item listing, which are hot selling items and which have not sold for a while ? A report that shows quanity sold and last sold date. Thanks
eBay cut off time bug affecting estimated delivery dates/times (EDD)
***********EBAY IS IGNORING CUTOFF TIME***********My cut off time is 3pm.Look at your listings just before and after midnight - the estimated delivery date changes at midnight not 3pm.Its componded on Friday nights: eBay include Saturday in the calcu...
Combined Postage
Can someone please help. I have always had a postage rule on all my listings so that when buyers purchase more than one item (where I have a postage charge), the rule is to add 10p for the additional items. It has worked perfectly well for a while. T...
Any UK sellers experiencing delivery issues or late tracking updates?
Hi All, Hope you're all doing great. I wanted to check in and see if any of you have been facing any hiccups with delivering items within the UK. Lately, I've come across a couple of problems that I thought might be worth discussing. Firstly, I've ha...
Packlink Legacy Tool
As eBay are about to retire the 'Packlink legacy tool', once that goes I am wondering how other sellers are going to access the buyers' ebay email address and phone number? When I am not using Parcel2Go and can't port the details over automatically, ...
Are Royal Mail removing additional compensation from 'International Tracked' parcels?
I spotted something in the new 2nd April Royal Mail prices:https://www.royalmail.com/sites/royalmail.com/files/2024-03/online-price-guide-april-2024-v1-ta.pdf They have omitted the ' extra £2.50/£250 compensation' information from 'International Trac...
Cancelling specific bad buyers bids - now impossible
After 15 years, upon viewing a potential buyers feedback, you cannot stop them from bidding by cancelling their bid. You used to be able to right up until the last minute of your auction. Ie if you notice a bad buyer bidding on your item you can canc...
Read the flipping manual.
Sold a model train controller.Buyer came back and said its hard to use.He says you have to keep scrolling through menu to do anything.And to get back to the top of the menu he has to skip through the whole menu.Therefore he wants to send it back. I a...
Changes to Feedback in the Selling Experience
Introducing two new changes to feedback Over the past few months, we’ve been working to improve the feedback experience. We are making these changes in order to give potential buyers better insight into your products. We’ve started to introduce image...
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