Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
eBay Premium Service benefits
anita@ebay As per your comment on the 17/11 from the weekly chat 1/11 where you mentioned to me that you had heard back from the team and that its all been fixed, sadly to my shock and amazement its not fixed, I am still not getting the premium benef...
Resolved! Time frame to establish my presence in eBay
Hi all , normally how long will it take to establish myself as a renowned seller in eBay and how often do I have to list? I got a warehouse with around 1,000 to 2,000 line items and I am starting eBay just now that is why asking please let me know h...
Resolved! Royal Mail.......lost items!!!!!
Hi, has anyone noticed an increase in UK Royal Mail packages going "missing" recently. In the last 2 days I have had 3 different buyers claiming item has not arrived. One looks genuine as it is Recorded Delivery which has not arrived. The other 2 are...
Royal Mail Online Price Guide from 2 April 2024
Tad confused by pages 8 and 9 of this, International Tracked section.Countries are split into zones as before, but there is another chart for specific countries- Ireland, France, Germany and Canada.Am I misreading it?Seems I am unableto post the RM l...
Resolved! No VAT shown on invoices - now just packing slips
Hi all,I just wondered if anyone else is having the same issue; when we print our 'invoices' on the seller hub, it now only produces 'packing slips'. We can't find a way of producing an 'invoice' to include the VAT amount for the customer.As we state...
Promotion on search page
Hey all, How do I get my promotion showing on the search page like below? Is this the £2.40 subtitle you can pay for, if so how do you make it red font? Many Thanks,
Resolved! Missing ebay emails
As title no ebay emails since yesterday afternoon is this just me Gavin CB
Despatch, Snail Mail, No Show
I have noticed as of late tht a lot of items purchased fom Ebay either take eternity to arrive or do not show up at all, Something Ebay should look into if it isn't already.I have just had another experience where I have been waiting for nearly two m...
Stopped receiving sale emails
I have sold a couple of items this evening but never received any "You made the sale" emails from Ebay. Anyone else experiencing this?
Problems with Bulk upload connecting to Ebay on Evri site?
I had managed to link the ebay upload previously however now it just keeps going round in a sign in loop. Ive cleared cache and cookies and even waited a full day but still no luck. Anyone else having the same issue?
Resolved! Authenticity Guarantee programme - good idea?
I'm not a seller of watches, sneakers or handbags, but when I read the ebay blurb about this new programme, my first thought was, 'will the Buyers be patient enough to wait for the proceess' ? I mean, will ebay add more delivery time on to a listing ...
Resolved! Blocking bidders
Sometimes you can see trouble coming around the corner and having the ability to block bidders helps you dodge a bullet I have had 5 questions from a buyer this morning and I'll go so far as to say after 20 years experience selling what I do, don't p...
Recording problems/incidents over time to see trends, if any
In the past I never bothered to keep a record of problems (such as INRs or items reported as defective or INAD etc) - I just dealt with them and forgot about them - but I saw a comment which mentioned it in passing and I think I'd like to keep track ...
Click & Drop Royal Mail integration issue.
I'm hoping someone can help me out here, whatever I try doesn't work. I am unable to link my Royal Mail Click & Drop account with my ebay account, whenever I try to link my account via the Click & Drop system it give me the URL for ebay.com rather th...
Resolved! Check the Fee's Charged - International Tax and Fee, and Promoted Listings Standard Fees
I know someone already posted about checking fee's but i am finding other problems regarding fee's charged. International Selling I have been charged a % on the tax the customer paid on the actual price of the item. So if the item was £7.94 and the c...
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