Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Negative feedback not all it seems
You are very wrong in your negative feedback stance. Some people are just hostile. I have encountered two very hostile people who never messaged me first with their complaint which had no grounds to be made, nor did they ask for a refund they simply ...
Ebay Recent Changes 15-03-2024- Promoted Listings no Sales
I wonder if someone can share their experience as sales are down to Zero from 15/03/2024. We can see a pattern where sales have gone down from good to really bad. Anyone else experienced this issue or we are the only one?
No Promoted Listings for 1 Month Experiment - Results
I wanted to share this with everyone in the hope it could help others increase their sales and margin on Ebay. Firstly, you can see what I sell and it is pretty much unique second hand items that do have some competition but not as much as those sell...
a buyer from says he can't see my international postage prices
Hello--one of my regular customers from China says he can't see my International postage prices today--despite the fact that he purchased several items from me only three days ago. I've checked the listings he' after and the China postage option is t...
Buyer wants to Return after 60 days due to his error
Buyer has brought an item (computer parts), they were all working with all the software needed installed.They haven't backed up the software and have completely wiped it clean and now it no longer works as it did, due to the software now not being lo...
Authenticity Diamond Ring Passed then Returned then Resold then Rejected. What!?!?
Has this happened to anyone? Sold a diamond ring (Certified with Documents) in January, it passed Authenticity no problem, the buyer changed their mind and returned. Fair enough. Relisted it, it sold again, sent to the Authenticators and this time it...
Where has the listing quality report gone?
I cannot find my Listing Quality Report in the performance tab. It used to be a button right at the top. Does anyone know where it has gone?
Just had Ebay phone me due to problems with sales
I Just contacted Ebay and the called me back, about my drastic drop in sales over the past year or so, The lady was polite and tried to be helpful, she tried to pass me of to the relevant departmen put me on hold, but I did not get to speak to them, ...
Where has instant messaging gone?
Over night it has vanished amd now I'm having to reply though email like the old days?? It's a pain as direct messaging customers is so much quicker.
General Product Safety Regulation Regulations December 2024
I am part of the Ebay Expression where you participate in surveys. Today I received a survey re the new regulations which are coming in later this year if you sell to the EU. The survey was all about the wording of the email that will go out to selle...
Cool new layout ebay.........photo's good size etc.
Like the new item layout and photo size.....good to see a good positive change.....cheers.
Resolved! False claims made by buyer to claim free postage on returns.
I am becoming disillusioned with the returns system. Customers are claiming item is faulty so that they can claim free postage on the return. Recently a customer claimed thermal tights irritated her daughters skin and so claimed that the item was not...
Is there a way of feeding back to eBay re: Unfair Defects
Long story short - I have come across a few times a situation where I have sold a lower value item - sent in a RM 2nd class evnevlope (so for 75p), and the buyer hasn't received it. So no tracking. I have invariably been able to claim the value of th...
weird email from evri
Ok,Normally I just ignore the emails they send me that are not about an issue, opened this one up and just said what the !!!! T They must be on the "snow" early this weekend Certainly not sent any chocolate out, and I want my share of the load
So business seller protection means nothing anymore. Im lost for words.
So as we all know if the tracking shows delivered, a seller WILL win a case, well I received this email from ebay after a buyer opened a INR with tracking showing as delivered. Ive replied reminding them of their own policy under seller protection an...
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