Ive read loads of these posts on lost items, and most sellers seem to be suffering. i'm averaging 3 a month.
the solution is quite simple sellers have DSRs then its time for eBay to put in place DBRs Detailed buyer ratings, it should contain things like, did several payment reminders need sending , was an item not received, did the buyer ask for a partial refund. Honest buyers like honest sellers wont mind being rated. We will find out then if its royal mail loosing items or if its a few dishonest buyers.
its Ok eBay making all these promises to Buyers but its not eBay footing the bill for it. as to sending it tracked and signed for, well first its got to have engouh value, and many of the posts i read its pointless as even if you provide proof of postage signed tracked what ever, if a claim goes in the buyers paid.
i read a page the other day on the net, i person explaining all the scams used to fraud ebay sellers. i wonder what was wrong with the old system, provide proof of postage to the buyer so they could claim. and the way royal mail pay on claims (must provide proof of the purchase price) the buyers will always get a better pay out than sellers.
come on ebay, yes without happy buyers none of us make money, but eBays revenue comes from sellers, so do something to give us a fighting chance.
