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Your February 2024 Seller Update

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What do new HMRC rules mean for selling on eBay?

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Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Forum Posts

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Estimated delivery dates (yes again)

I know this has been done to death and eBay staff just repeat the 'working as intended' mantra but this simply can't be right. I bought something from a seller I get supplies from more than a week ago and it's still not arrived. I realise delays are ...

RETURNS for fashion/clothing retailers (but other categories please chime in)

This post has been on my mind for a while. I'd love an open discussion. My returns rate is currently a shocking 13.8%. It has climbed steadily from 9-10% over the last 3 years. Prior to COVID I had been at under 10% for years. This coincides with a d...

No Fees for selling Clothing?

So Ebay has abolished all fees for selling clothing on a private account. Now more than ever surely the clamping down of businesses operating from private accounts has to increase? I feel so sorry for those in this niche who trade legitimately as bus...

How many sellers are closing their shops or running down their account in 2024?

We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...

Are buyers leaving more negs of late

I've had more negs and neuts in the last couple of months than I've had in the entirety of the 2020s up to now. They also seem to be for more trivial reasons. The most recent one was someone complaining I'd not communicated with them because their it...

Parcel shop drop off sizes for Yodel issue

I've just dropped off some parcels at my Morrisons local and they have been told by their Yodel collection driver that they can't accept large parcels any moreI asked her to explain how big a larger parcel was and she said that one that was like a la...

No sales

What is going on at eBay? No sales, no offers no response to offers, last sale 15 hours ago and counting. I sell worldwide, all listings promoted, TRS, eBay premium service, fast and free, NO SALES. Everything's collapsed since mid march/early April....

Customer return claim

Hi,I am hoping to get some help.I sell as a business on ebay and do get disheartened at times with some experiences with customers on here. Today I have had another issue, a customer purchased a large item (carpet roll) around 250 miles from us on 15...

eBay Search

Morning all, hope you are all well. Like many others we come to these boards to find solutions to our problems and/or offer insights to eBay and other users - you know the way a forum should work. In the last 12 months or so we have been hit as selle...

Attempted scam on first purchase

Just received notification that a buyer is disputing a purchase stating that they don't recognise the transaction. It is an £18 that shows as having been delivered yesterday. It is their first purchase on eBay. Hopefully eBay will side with me on thi...

Resolved! Best offers made but then they don’t pay

im almost done with best offers 3 buyers this week made a best offer and then just didn't bother paying. Why do people do this it's so frustrating because you have lost out on another possible sale while you wait to be able to cancel and relist One p...

Bugs Bugs Bugs

Seem to be encountering lots of bugs the past few days.Examples - try to refund excess postage paid to a buyer on the screen where you select a reason it says "Page did not load, lets try that again." Sending a buyer an offer from a message it just c...

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