Community Newcomer
Posts: 3
Registered: ‎11-11-2009

How to make a complaint to eBay

I recently asked a question relating to my business account in live chat, i was given an answer and acted based on that information.


I now find that the answer I was given was incorrect and tried in live chat to make a complaint, I keep getting told my complaint will be passed to the correct manager, however, when I ask for a contact name and address to put it in writing they are being very evasive.


Anyone know who or where I should write to?

Community Member
Posts: 112
Registered: ‎08-07-2006

Re: How to make a complaint to eBay

in reply to rcwebshop

Best bet is to call Dublin CS first thing in the mornings and expalin what has happened, maybe they can correct the mis-information you were given.