Your February 2024 Seller Update
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The place for eBay buyers and sellers to ask Community Mentors questions about buying and selling on...
14831 PostsCome by and ask your questions during the Weekly Chat. Open every Wednesday from 2pm to 3pm!
95 PostsI purchased a phone case about a month ago it was ment be delivered today so I checked my order and it's disappeared and now there's no other or previous purchases made ? Why I also have a screen shot of the purchase I made for around £8?
I person with only 1 feedback has sent a message wanting to buy my guitar at £200 above asking price but claims he is severely disabled and will send a courier to collect. I have the guitar marked as collection only. I smell a scam. So should i ignor...
Seller did not feedback our transaction. I sent them a message but with no response.As a buyer I paid immediately. When package received, part of the item was not dispatched.I mentioned it in a message very politely, they apologised and sent it after...
I've had two items removed from sale due to them containing alcohol.Can any one advise me how to remove them from my selling list?
As per the title: In order to place some listings, eBay first requires me to verify some personal details.I should then receive a code by text message which I can use to prove I am the owner of the number. Every time I hit the button to send me a tex...
A buyer has just purchased and paid for an item I'd already sold 2 weeks ago. I don't understand how it is possible for someone to purchase an item already marked as sold. Also the icon for this sale in my recent activity list is totally different to...
Hi, is there anyone who can help for this question. Since eBay put 100% no fees or insertion fees. Before this I made around £600 sales per month and now I have only £180. If someone has suggestions how to do. All my listings are completed, I put all...
I purchased avios points on eBay, minutes after purchase eBay messaged and told me that the account I purchased from had been hacked and account closed down. I have been scammed but cannot even message ebay to let them know this as eBay now saying pu...
Interested to if anyone knows why an items 'view' figures change from day to day on the app? Obviously it goes up each time someone views however yesterday it was 301, today 280! This started when the total reached around 290 last week and has gone u...
Hi I recived an offer that was only pence above my starting price, I declined and made a counter offer of a couple of pounds more as I had a few watchers but on balance I'd rather just make the sale. Can I go back and accept the orriginal offer someh...
I have tried to access the filters on Ebay for the last few days with no luck.Where have they gone? It's as bad as Amazon now.Extremely frustrating.Thank goodness for Vinted.
Please help and forgive me for being stupid!!I want to sell a pair of Fly boots in fab condition with the original box.The box makes them slightly bigger than a medium parcel 45.5cm wide.I want to post Royal Mail track 48 as they are the only company...
Hi I've had an eBay account for a number of years,and used to sell as well as buy items.But had so many bad experiences over the years decided to just buy.However thought I'd try and start to sell again and have sold an item but seller has zero feedb...
Hi Somebody bid and won my car . He didn't make contact . His just a messed. Can I get my listing fees back .I have since cancelled the sale bcz I sold my car elsewhere Thx Richard
Hi, how do I close my ebay account through app? Thank you
I paid for a postage label on 17/3/24 but had to void it as my printer wasnt working. I still havent received a refund. Contact Royal Mail but they said that I need to contact ebay for the refund. Cant find anywhere to do this. Can anyone help? Thnak...
I need a person to get some sence not a robotic answer machine who keeps giving me stupid answers I have been waiting for a reply for goods I never received and get no response from the seller
Hi... I'm currently selling 2 GPUs. When I set the two items up, I put the following Buy It Now Prices. Nvidia 4080 FE for £1,199.00 yet when I look at the listing it shows £1,438.80 (free P&P) Nvidia 4090 for £1,899.oo yet the listing shows £2,278.8...
The collection code for two items is not registering and reporting as being invalid
My account has been restricted because i apparently have 2 accounts. However i only have 1. Please fix ASAP
Is it the new format every time I try to list somthing on buy it now, when i select list it wont allow the buy now price it shows a red message at top of listing, when you go back to listing price is gone, i cant beleave i am doing any thing wrong, i...
As anyone got a phone number to talk to a person who works at eBay please. As trying to get help, just sends you round snd round in circles. With my priblemtjanks
How do I contact ebay and talk to a human being
I sold an item and despatched it at the begining of January 2024. Today 28th March i received an email via ebay saying the buyer has not received the goods. Due to the length of time i no longer have the postage proof. Am i right in thinking the buye...
I purchased a dress and paid via paypal. As it didn't look right I returned it immediatly. That was 2 weeks ago. As I did not receive the refund I went into paypal to check how to solve this. I was aked to go throgh eBay, However when I went unto eBa...
I can not go back to previos item when browsing ?
Found a big scam using your eBay name to con people
I'm new to Ebay, I have just sold an item and said I would pay for postage, but realised Ebay charge 12.8%, do I need to be paying for postage on items if this is the case. As the 12.8% includes postage.Thanks
After I paid, I ordered the item. Something went wrong the 2nd day my email they suspended permanently. I don't know what is that allegations are. Scams or whatever. Item did not receive, and the seller kept ignoring and said he has nothing to do wit...
I bought this smart tv jvc 40inch I received it on time there is no issue about the only problem I have it was when I made purchase the tv cost 169 pound but it an deduction offer on it I did aplied the coupon but when I made a payment it was deducte...
I try to leave a feedback and i can't anyone's know how?? Thanks
How can I retract a negative feedback
Received a package (left on doorstep by Evri) with someone else's name and my adress. Have tried Evri but there is no way to talk to an actual person. The website says contact sender. No sender details but there is an eby code in adress - any suggest...
Having had trouble with my ebay account on my Android phone I uninstalled the app and then re-installed it.I think I have made things worse as I now have 2 diffeent accounts with different user names. How do I link them? HELP!!!
My item has been shipped by the authenticator, but they have put the wrong address on my item. It is correct on my ebay profile. Now DPD have the wrong address. Anything I can do as due to be posted tomorrow
Hi,Yesterday I set up a (new) business account, posted 30+ listings. I knew it might be 24 hours before they appeared but it's past that now and still nothing.Thank you
Options on search in Motors, Motorcycles, Cars, Classic cars have changed for the worse over the last few days, unable to even opt for the most basic parameters such as nearest first or put a price limit on the vehicles, this is beyond a joke when ca...
Добрый день. Когда я хочу разместить объявление, я получаю некоторую плату за размещение. Я хочу знать, что это такое, с чем это связано, какой предел.
I've sold an item through global shipping program, uk to USA. First time I've done this and I've received no global shipping address from ebay even though I've opted in. Any ideashow I find the address please
Unable to leave negative or or neutral feedback for 7 days ... Why ?
I purchased an item with a discount code to be redeemed at checkout. When I went through check out I ended up paying the full amount. I contacted the seller straight away and he responded immediately and said it was a eBay thing. I don't fund my PayP...
The page where you book a collection isn't allowing you to book any collections on Royal Mail I have been trying for over an hour and it is showing the error message that no collections can be booked. Just so you are all aware - No idea when it will ...
Hey Folks, Bought "2X Genuine P108 18V 6.0Ah Li-Ion Battery for Ryobi RB18L50 Battery ONE+ RB18L40"". When they arrived, as expected sadly based on the price, these where not Genuine. After sending a few messages to the seller and trying to leave a o...
where all the search options disspaear? like price -low/high , auction only and etc....
I keep pressing the " Marked as dspatched " icon - nothing changes.Received feedback and all completed.Does this affect yor selling standards if not marked as despatched ?
Since just before Christmas at least eight items have never arrived.I have been refunded, however all eight items had used the eBay label printing service for postage.Resorted to asking anyone I buy from to not use this service, but to write my name ...
I sold a dress and the buyer sent me a request for a refund, saying it's not as described because ' it's out of shape as it has been on the coat hanger for too long'.I replied that it was indeed on a coat hanger but what does it matter- she can wash ...
Three attempts to print off 4 mail labels and I still can't print off half of them. eBay is f*ck*d.
Hi, any suggestions please Last August I had a computer problem which listed books which I did not have and they were ordered on ebay without me realising this, me in my nievaty canceled the orders as out of stock I have been below standard ever sinc...
I have just received an email from ebay saying my selling performance is below standard. Excuse me????? I'm not a sales agent for ebay. Absolutely disgusted. Ebay has now become a horrible place to sell. The fees are too high. There are too many rule...
Hi, What an absolute nightmare, I bought a full rear disk brake system, so drums, shoes, srpings etc. everything needed for the back braks of my car to be done. When the parcel got delivered from Germany I was in such a hurry that I never opened it a...
Hi, selected click and collect delivery. Item has been delivered to store but ebay haven't send a collection code. Any Idea what I need to do?
We have lost our several promotions as the account has been marked down for slow postage with the pathetic RM, who, as we saw on the BBC Panorama they are taking 8-15 working days to deliver postage. Even if we have items signed for, makes no differe...
Hi I have just sold an item via GSP, I purchased a postage label via ebay but stupidly it was for the incorrect weight. This label is now voided. I purchased another label for the correct weight. But there are now two tracking numbers for my one item...
Showing results for I have had my items reduced to sell from over 2000 to 680 because of items from Royal Mail and my name and address on the back not received. I find now with eBay 4 out 5 items have not been received. I now refuse to pay back so eB...
Hi guys I bought a car paid and collected it . Now the buyer has cancelled the Sale to avoid paying the fees. Obviously I do t want this to go against my account as a non payment how do I inform eBay about this I really do need a call back, thanks
I sold an item, cash was received on collection. Now I keep pressing mark as despatched and it doesn't update. continues to say 'dispatch now'
Can't figure out how to ship something i sold
I have just received a refund request today from a buyer . The item was delivered on dec 31 and hes now claiming its broken having just opened it (new tap) its just outside the 30 day window so am i within my rights refusing. Personally I always insp...
Hi Looking for the help with wrong claims of items not received and warning below, We wanted to send you a final reminder that you’ll need to make improvements to your seller performance in the United Kingdom by 20 April to prevent further action bei...
I created listings on ebay.com but some of these listings are not found on other ebay websites like the ebay.be or ebay.deHow can i create a listing that will be show on all ebay websites?
Hello. looking for my package, it was supposed to be delivered by March 25th, now it says to send it back to the seller System Tracking: H04G0C0000137881 Carrier Tracking: 73165002327242033
Buyer paid postage as agreed. But I had to buy a label to post the item. I have only been paid out by eBay for the sale of the item and not refunded for the post label I had to buy in order to post the item. Why did that happen and how do I get a ref...
Hello there, I want to relist an item again. When I press the automatic relist button, nothing happens. I'm doing this via my phone, but on the full web version of EBay not the app. Any advice please? Many thanks, Jackie
I have started to set up an account as a business seller. My mobile phone number is showing as verified on my account details but I am still going through the set up process. When I add my seller account details it says text or call to verify the pho...
I recently listed an item for sale , eBay automatically added item verification o contacted eBay help and support to advise them although I believe item to be genuine it was gifted to me some time ago so I can't 100% gaurantee this , a buyer has now ...
Hi Ebay, I have been an ebay member for many years.Please return all the motorcyle viewing options that has been recently takes away, for example, newest listed, ending soonest, lowest price, highest price, completed listings etc etc, you get the mes...
Got a message to say my account is at risk as it's fallen below the eBay standard. I posted an item 1 day after I as supposed to as I was on holiday and got negative feedback. I've sold around 1000 items and get this message. What should I do?
Can't see how to create an invoice for combining postage
Is video evidence proof of posting
Can you please tell me if this address is an ebay email address many thanks.
Item was on aution with a starting price of £275 plus £11.35 for postage although they said they'd prefer collection. I offered less twice but was declined so I asked if they allow me to buy it now if I paid full price. When I said I'd need it posted...
I made a sale and the buyer decided to collect the item, he collected it yesterday but the item still shows I have to ship it. What should I do?thanks!
Has anyone any issues with using the advanced search option in the category - cars, motorcycles and vehicles? I used to be able to search for vehicles being sold under auction or best offer format, combined with that, what was nearest to my postcode ...
JUST SOLD GENUINE RAYBAN SUNGLASSES WITH LOGO ON LENS. BUYER RECEIVED 12 HOURS AGO AND SAYING THEY DON'T HAVE THE LOGO. SUSPICIOUS. SENT A PICTURE BUT OF COURSE CAN BE PHOTOSHOPPED. IT IS IMPOSSIBLE FOR THE LOGO TO DISAPPEAR. WHAT SHOULD I DO. GUESS ...
Hi, bought a new phone on eBay last year in August and now, 7 months later the charging is funny, it takes all night on the charger to reach maybe 40,50% battery.I have messaged the seller but no reply.What can I do now?Thank you.
When I log in to my ebay account on my Android phone, as soon as I click on "Selling" it takes me to the List an Item page and I can't leave that page. Also, when I go on to my Watchlist or Purchases it says there is nothing to show despite the full ...
An item I ordered did not arrive on the date advertised so I opened a request to get a refund. The item arrived a few days later, as it was too late I wish to return it for refund.My question is, if I close the 'request' will I still be able start a ...
Hello Ebay, How do I re-open a refund that has been closed in error? It was for 10 brushes costing £4.99 Regards Joe Rogan
i follow the rules of ebay religiosly or there is no piont to listings after years 668 @ 100% who keeps doing this competitors ??
Hello Community Users I have ordered an item from a seller last week via Evri and on the site it advises it has been delivered. I am new to Evri and yet it advises parcel is delivered at a Evri locker, I can see the parcel on delivery image site howe...
Hi where do I stand with an item I bought which eBay says fits my car but doesn't, I know it's not the sellers fault as eBay said it fits, but on sellers listing it says buyer pays return postage, so not my fault and not sellers fault, so what is the...
why does filtering no longer work?I want to filter specific years when searching for vehicles but when I select "see all" in order to choose specific years it wont allow me.It appears from reading other peoples complaints that this is an ongoing issu...
Im gonna surfing on "Cars and motorcycles" section but is became totally usless without "Filters" .What happend?Why its been removed?
No matter what i put in my search bar I can't find my listing even though it's active ? I've paid the fee ,..any tips ?
Hi everybody! The Community Chat will open at 2pm and will remain open until 3pm on Wednesday. After that it will be closed for further questions. Of course, we will continue to take care of answering any questions that may still be unanswered—We’ll ...
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